Skip navigation
Thanks. We've saved your preferences.
You can update your contact preferences at any time in the Keep in touch section of Your Dyson. If you have a Your Dyson account, you can log in below to manage your contact options.
Change your contact preferences.
Change your contact preferences.
Your basket is empty. Your basket has items in it Click to view the basket
Check out

Support for your Dyson V8™ cordless stick vacuum

Dyson V8 Animal Extra Vacuum

  

  • Register your machine

    Sign up to My Dyson and register your machine for instant access to how-to guides, user manuals and more. You can also receive tailored machine support, direct to your inbox.

Getting started

  • Play the video. How to set up your machine.

Using your machine

  • Play the video. How to empty the clear bin.
    Play the video. How to install the docking station.

Maintaining your machine

  • Play the video. How to wash the filters.

  • Washing the soft roller

    Learn how to wash the soft roller supplied with your Dyson vacuum.

  • Checking for blockages - soft roller cleaner head

    Follow our step-by-step guide to check for blockages.

  • Resetting the brush bar

    The brush bar is designed to shut off when jammed. Learn how to reset it after removing the cause of the jam.

Useful tips

  • Two power modes

    Toggle between Powerful mode – for longer suction – and MAX mode, for stronger suction. Just hold down the trigger and slide the control back and forth. 

  • Switch accessories quickly

    The quick-release tools click into place, and release in moments by simply depressing the release switch.

  • Don't overfill it

    To maintain suction, keep an eye on the bin and empty it as soon as debris reaches the MAX marker.

Secure the charging dock

Leave at least 1.2m between the floor and the lowest screw point. Make sure it's within easy reach of a power socket so the cable has some slack.

Wash the filter regularly

Rinse under a cold tap until the water runs clear – you don't need any detergents. Squeeze out excess water and leave to dry on its side (at least 24 hours) before refitting.

Clean awkward spaces

Remove the wand and connect your chosen tool directly to the inlet pipe to use the vacuum as a handheld.

Tools to tackle more

See more tools

The Dyson guarantee

  • 'How to' videos

    To help you get the most from your machine. Quick and easy.

  • Helpful tips

    Tailored reminders that will keep your machine working at its best, for longer. 

  • Exclusive owner benefits

    Priority access to previews of new Dyson technology, events and offers. 

  • Expert advice. 7 days a week.

    Freephone and live chat. Open 8am - 8pm Monday to Friday, 8am - 6pm Saturday and Sunday.

  • Free Dyson parts and labour

    Replacement parts or repairs if something goes wrong during your guarantee period. 

  • Hassle-free replacement

    If we can’t repair your machine, we’ll replace it while it's under guarantee. Fast. 

We don’t stop caring about our machines once they’re yours. Activating your guarantee allows us to give you a tailored, complementary, direct service for your machine. Even after your guarantee has ended, we’ll still be on hand to help.

Activate your guarantee

Contact us

You can quickly access help and advice online – visit our support pages for troubleshooting, how-to videos and more.