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All about your Dyson Supersonic Nural™ hairdryer

Dyson Supersonic Nural™

Frequently asked questions

How often should I clean my filter?

We recommend cleaning the filter once a month. Regular care of your Dyson Supersonic Nural™ hair dryer will help maintain its optimal performance.

How do I clean my filter?

Remove and wash the magnetic filter cage in warm, soapy water, soaking for at least 30 minutes, before rinsing and drying. Wipe the filter itself clear of debris using a clean, dry cloth.

You’ll find full cleaning instructions on the Dyson YouTube channel.

Can I use attachments from other Dyson Supersonic™ hair dryers?

Previous Dyson Supersonic™ styling attachments will fit the Dyson Supersonic Nural™ hair dryer* but will not be compatible with the newer machine’s Attachment learning feature.

* With the exception of the Wide-tooth comb. 

Does the machine come with a case?

Our exclusive edition Dyson Supersonic Nural™ hair dryer in Vinca blue and topaz  – only available at Dyson.com or the Dyson Demo Store – comes with a complimentary Presentation case to store the machine and protect attachments.

For different Dyson Supersonic™ models, other Presentation cases are available to buy separately from our accessories page.

How do I activate Pause detect?

Pause detect is always on, unless a diffuser attachment is connected. It uses a motion sensing accelerometer to know when the hair dryer stops moving – automatically cutting heat and minimising airflow.

So that Pause detect only activates when the machine is put down – and not for every momentary pause while styling – we deliberately programmed in a fractional delay of 240ms. To be sure Pause detect has activated, wait for the motor sound to ramp down before lifting your hand off the hair dryer.

Are there recommended settings for Intelligent attachments?

Yes. Intelligent styling attachments come preset with recommended airflow and heat settings – customisable by you. Simply adjust these settings to suit your routine.

If you’d like to return to the recommended presets at any time, here are the default settings.

Gentle air attachment* – High heat / High flow

Styling concentrator* – High heat / Medium flow

Wide-tooth comb – High heat / High flow

Wave+Curl diffuser – Medium heat / Medium flow

Flyaway attachment – Low heat / High flow

*Deactivate Scalp protect mode to use Attachment learning.

How do I know which Supersonic™ hair dryer is for me?

All Dyson Supersonic™ hair dryers offer fast drying and styling, but each is engineered to meet specific needs. For help choosing the right machine for you, visit our handy comparison table.

How do I style the back of my head?

To reach the back of your head, it helps to rotate your styling attachment 45° and slowly dry or style from the root downwards. For more detailed styling instructions, watch our how-to video guides.

Can attachments get too warm to touch?

We engineer all our attachments to remain comfortably cool around their outside edges. We recommend holding these cooler edges when rotating or removing an attachment.

How do I turn Scalp protect mode off?

The Scalp protect button is located on the top of the clear and circular end-cap of the hair dryer. Press this to toggle Scalp protect mode on and off.