Maintenance
To change your filter and reset the filter indicator, follow our helpful video below. Alternatively, follow the instructions in your machine’s operation manual. Always unplug the machine before changing filters.
How often to replace the filter
To ensure optimum air purification performance, we recommend replacing your filter every five years, or sooner if necessary.
Not the filter you're looking for?
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Purifiers
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Heaters & fans
Heating fans with powerful circulation. Air Multiplier™ technology for smooth, high velocity airflow.
Frequently asked questions
Electrostatic media has a significantly lower resistance than traditional medias, which means you don’t need to use as much filter material, so they are lighter and more energy efficient. This is achieved by using a more open or porous media, one that uses electrostatic charge to enhance the single-pass efficiency, without clogging. By charging the electrostatic filter, particulates are pulled towards the media threads and stick to them like magnets.
- 1 Filtration efficiency to IEST -RP-CC001.7. Gas capture rates may vary.
- 2 Electrostatic filter life tested to GB/T 18801-2022 to a 50% decline in CADR, based on 12 hours use per day. Filter life varies according to pollution levels.
Contact us
You can quickly access help and advice online – visit our support pages for troubleshooting, how-to videos and more.
Our helpline opening hours:
- 08:00 – 20:00 Monday to Friday
- 08:00 – 18:00 Saturday and Sunday
