Genuine Dyson spare parts and accessories for your machine:
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360° Glass HEPA and Activated Carbon Filter
360° Glass HEPA and Activated Carbon Filter
Part No. 965432-01
360 Combi Glass HEPA + Carbon air purifier 2-in-1 filter. We recommend replacing your filter every 12 months or when notified by your machine.
£75.00
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Remote control*
Remote control*
Part No. 969154-19
Curved and magnetised to store neatly on the machine
£39.00
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Filter Shroud
Filter Shroud
Part No. 969156-12
Replacement filter shroud for your Dyson air purifier
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
How to get your Dyson machine working to its full potential.
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Maintaining your purifier
To ensure optimum air purification performance, we recommend replacing your HEPA+Carbon filter every 12 months. Your Catalytic filter never needs replacing.
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Activate Auto mode
Select Auto mode and your on-board sensors will intelligently adjust settings according to your air quality.
Security software updates for this machine will be supported until 31/12/31.
Control your Dyson purifier or purifier humidifier – with your voice.¹
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Amazon Alexa
Ask Alexa to enable the Dyson skill, to control your Dyson purifier.
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Google Assistant
Control all of your connected purifiers with Google. Just say “Hey Google” to get started.
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Siri Shortcuts
Connect your Dyson machines to Siri Shortcuts and you’ll be able to control them with your voice, on your Apple device.
¹ Requires a compatible voice service. Voice control excludes lighting. Siri shortcuts not compatible with Dyson robot vacuums.
Google is a trademark of Google LLC.
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The service includes labour and spare parts where required (excluding additional accessories and filters), which are guaranteed for 12 months or until service support ends for your machine – whichever is soonest.
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Dyson's Digital Assistant
Dyson’s Digital Assistant can help. Just click the purple icon at the bottom of the page.
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Phone
0800 298 0298
Our helpline is open:
- 8:00am - 8:00pm Monday to Friday
- 8:00am - 6:00pm Saturday and Sunday
