Use our step-by-step tool to solve your machine's problem.
Genuine Dyson spare parts and accessories for your machine:
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360° Combi HEPA + K-Carbon air purifier filter
360° Combi HEPA + K-Carbon air purifier filter
Part No. 974655-01
Combined HEPA + K-Carbon filter
Out of stock.
£85.00
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Remote control
Remote control
Part No. 969154-19
Curved and magnetised to store neatly on the machine
£39.00
How to get your Dyson machine working to its full potential.
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Activate Auto mode
Your machine will respond to purify air whenever it detects pollutants. The on-board sensors intelligently adjust settings according to your air quality.
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Sleep timer
To turn your machine off automatically after a selected amount of time, press the Sleep timer button on your remote control or the MyDyson™ app.¹ Then select the amount of time you want your machine to run for.
Product colours may vary
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The service includes labour and spare parts where required (excluding additional accessories and filters), which are guaranteed for 24 months or until service support ends for your machine – whichever is soonest.
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Dyson's Digital Assistant
Dyson’s Digital Assistant can help. Just click the purple icon at the bottom of the page.
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Phone
0800 298 0298
Our helpline is open:
- 8:00am - 8:00pm Monday to Friday
- 8:00am - 6:00pm Saturday and Sunday
