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Support for your Dyson Purifier Hot+Cool Autoreact

  • Use our step-by-step tool to solve your machine's problem.

  • Genuine Dyson spare parts and accessories for your machine:

  • 360° Glass HEPA and Activated Carbon Filter

    Part No. 965432-01

    Sealed HEPA filter made from borosilicate microfibres, pleated hundreds of times, to capture 99.95% of ultrafine particles³ with activated carbon filter to remove gases and odours.

    £65.00

    Learn more
  • Remote control

    Part No. 969897-01

    Curved and magnetised to store neatly on the machine

    £29.00

    Learn more
  • Filter Shroud

    Part No. 969899-11

    Replacement filter shroud for your Dyson purifier.

    £29.00

    Learn more

  • How to get your Dyson machine working to its full potential.

  • How to replace the filter

    To ensure optimum air purification performance, we recommend replacing your HEPA+Carbon filter every 12 months.

  • Purification and temperature settings

    Select Auto mode and your on-board sensors will intelligently adjust settings according to your air quality. You can also manually select your desired temperature.

  • The service includes labour and spare parts where required (excluding additional accessories and filters), which are guaranteed for 12 months or until service support ends for your machine – whichever is soonest. 

  • Dyson's Digital Assistant

    Use the ‘Digital Assistant’ button in the bottom left of your screen for additional assistance.

  • Phone

    0800 298 0298
    Our helpline is open:

    • 8:00am - 8:00pm Monday to Friday
    • 8:00am - 6:00pm Saturday and Sunday