Dyson's Digital Assistant
Use the ‘Digital Assistant’ button in the bottom left of your screen for additional assistance.
Genuine Dyson spare parts and accessories for your machine:
Part No. 965432-01
Sealed HEPA filter made from borosilicate microfibres, pleated hundreds of times, to capture 99.95% of ultrafine particles³ with activated carbon filter to remove gases and odours.
Part No. 969897-01
Curved and magnetised to store neatly on the machine
Part No. 969899-11
Replacement filter shroud for your Dyson purifier.
How to get your Dyson machine working to its full potential.
To ensure optimum air purification performance, we recommend replacing your HEPA+Carbon filter every 12 months.
Select Auto mode and your on-board sensors will intelligently adjust settings according to your air quality. You can also manually select your desired temperature.
The service includes labour and spare parts where required (excluding additional accessories and filters), which are guaranteed for 12 months or until service support ends for your machine – whichever is soonest.