Dyson's Digital Assistant
Use the ‘Digital Assistant’ button in the bottom left of your screen for additional assistance.
Genuine Dyson spare parts and accessories for your machine:
Part No. 965432-01
Sealed HEPA filter made from borosilicate microfibres, pleated hundreds of times, to capture 99.95% of ultrafine particles³ with activated carbon filter to remove gases and odours.
Part No. 969897-12
Curved and magnetised to store neatly on the machine
Part No. 969899-09
Replacement filter shroud for your Dyson purifier.
How to get your Dyson machine working to its full potential.
To ensure optimum air purification performance, we recommend replacing your HEPA+Carbon filter every 12 months. Your Catalytic filter never needs replacing.
Select Auto mode and your on-board sensors will intelligently adjust settings according to your air quality. You can also manually select your desired temperature.
Control your Dyson purifier or purifier humidifier – with your voice.¹
Ask Alexa to enable the Dyson skill, to control your Dyson purifier.
Control all of your connected purifiers with Google. Just say “Hey Google” to get started.
Connect your Dyson machines to Siri Shortcuts and you’ll be able to control them with your voice, on your Apple device.
¹ Requires a compatible voice service. Voice control excludes lighting. Siri shortcuts not compatible with Dyson robot vacuums.
Google is a trademark of Google LLC.
The service includes labour and spare parts where required (excluding additional accessories and filters), which are guaranteed for 12 months or until service support ends for your machine – whichever is soonest.