Register your machine
Sign up to My Dyson and register your machine for instant access to how-to guides, user manuals and more. You can also receive tailored machine support, direct to your inbox.
Maintaining your machine
Store the remote
It attaches magnetically to the top of the machine, button-side down.
Set the sleep timer to your desired length. When it reaches zero, the machine will switch to Standby mode.
Quick, easy cleaning
Just use a dry or damp cloth to wipe the loop clean – no need for any detergents or polishes.
Comfortable for any season
Use your machine for powerful personal cooling or as a warming heater, as the weather dictates.
Adjust the airflow
Tweak the airflow angle by holding the base and gently adjusting the main body forwards or backwards.
At the touch of a button, the fan will gently oscillate to heat and cool a wider area.
Frequently asked questionsWhat type of battery is used in the remote control?
The battery is type CR2032 and also known as a 'Button Cell'.Can I carry the machine by the loop amplifier?
No, we recommend that you always unplug the machine and carry it by holding the base.
Accessories and replacement parts
Part No. 966549-04
Contains instructions on how to set up and use your machine.
Part No. 966534-02
Replacement base for your Dyson fan heater.
Part No. 966538-01
Curved and magnetised to store neatly on the machine.
The Dyson guarantee
'How to' videos
To help you get the most from your machine. Quick and easy.
Tailored reminders that will keep your machine working at its best, for longer.
Exclusive owner benefits
Priority access to previews of new Dyson technology, events and offers.
Expert advice. 7 days a week.
Freephone and live chat. Open 8am - 8pm Monday to Friday, 8am - 6pm Saturday and Sunday.
Free Dyson parts and labour
Replacement parts or repairs if something goes wrong during your guarantee period.
If we can’t repair your machine, we’ll replace it while it's under guarantee. Fast.
We don’t stop caring about our machines once they’re yours. Activating your guarantee allows us to give you a tailored, complementary, direct service for your machine. Even after your guarantee has ended, we’ll still be on hand to help.