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Support for your Dyson Pure Cool™ tower purifier fan

Dyson Pure Cool™ tower White/Silver
  • Register your machine

    Sign up to My Dyson and register your machine for instant access to how-to guides, user manuals and more. You can also receive tailored machine support, direct to your inbox.

Getting started

Play the video. How to set up your machine.

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Please see our Accessibility Statement for more information.

Using your machine

Play the video. How to read your LCD display.

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Please see our Accessibility Statement for more information.

Play the video. How to use auto mode.

Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.co.uk or contact 0800-298-0298 if you would like further help, or to see the information in an alternative format.

Please see our Accessibility Statement for more information.

  • Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.co.uk or contact 0800-298-0298 if you would like further help, or to see the information in an alternative format.

    Please see our Accessibility Statement for more information.

    Setting the oscillation angle

    Set the oscillation angle of your purifying fan, from 45° to 350°.

  • Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.co.uk or contact 0800-298-0298 if you would like further help, or to see the information in an alternative format.

    Please see our Accessibility Statement for more information.

    Setting airflow speed

    Choose from 10 different fan speed settings, as well as switching between front projection and diffused modes.

  • Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.co.uk or contact 0800-298-0298 if you would like further help, or to see the information in an alternative format.

    Please see our Accessibility Statement for more information.

    Night-time mode

    Set Night-time mode for purified air on the quietest settings, with a dimmed screen.

Maintaining your machine

Cleaner indoor air, day after day

Cleaner indoor air, day after day

Over time, purifier filters can get clogged up with microscopic pollutants, and even let unpleasant odours back into the room. That’s why we recommend changing your filter when your machine alerts you – so it keeps on running effectively, for a cleaner environment.

Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.co.uk or contact 0800-298-0298 if you would like further help, or to see the information in an alternative format.

Please see our Accessibility Statement for more information.

  • Play the video. How to replace the filters.

    Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.co.uk or contact 0800-298-0298 if you would like further help, or to see the information in an alternative format.

    Please see our Accessibility Statement for more information.

Useful tips

  • Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.co.uk or contact 0800-298-0298 if you would like further help, or to see the information in an alternative format.

    Please see our Accessibility Statement for more information.

    Store the remote

    It attaches magnetically to the top of the machine, button-side down.

  • Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.co.uk or contact 0800-298-0298 if you would like further help, or to see the information in an alternative format.

    Please see our Accessibility Statement for more information.

    Control on the go

    Set up and connect to your purifying fan with the Dyson Link app for iOS and Android. Then control and monitor it from your smartphone. 

    The Dyson Link app requires Wi-Fi, and an app-enabled device with iOS 10 or Android 5.0 and above.

Frequently asked questions

Should I change the fan settings in different seasons?

Increasing airflow will create a cooling effect using purified air, so you may find it beneficial to change your purifier fan's speed settings as the temperature changes. For personal cooling in summer, use settings 4-10. In colder periods, enable diffused mode. It projects air through the back of the machine, to avoid unwanted cooling.

Does the LCD display stay on throughout the night?

If you're concerned by the brightness of your purifier fan's LCD display, consider enabling Night-time mode using your remote control or the Dyson Link app. During operation, a small moon icon indicates that your purifier fan is on, but the main display turns off after 10 seconds to help avoid sleep disturbance.

How do I know when my purifier fan is in auto mode?

If auto mode is enabled, AUTO will be illuminated on your purifier fan's LED display. When your machine is purifying the air, AUTO will be in white. When the air in the room is purified, it will turn green and your purifier fan will remain idle until pollutant levels rise.

How long should my purifier fan be turned on for?

Your purifier fan's auto mode is designed to manage the air quality in your home without you having to operate the machine – so it's only on when it needs to be. If you or someone in your home suffer from allergies or respiratory illnesses, we particularly recommend using your machine's auto mode.

Where should I place my purifier fan?

Your purifier fan is engineered to purify single rooms, so you should use it where you spend the majority of your time at home. When placing the machine, make sure there is at least a few feet of clearance on all sides so that the air can circulate effectively.

Should I keep my windows open or closed?

Your purifier fan works most efficiently in a sealed environment – opening the windows can allow more pollutants to enter the air in your home, which means your machine will take longer to work.

Accessories and replacement parts

The Dyson guarantee

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    Please see our Accessibility Statement for more information.

    'How to' videos

    To help you get the most from your machine. Quick and easy.

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    Please see our Accessibility Statement for more information.

    Helpful tips

    Tailored reminders that will keep your machine working at its best, for longer. 

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    Please see our Accessibility Statement for more information.

    Exclusive owner benefits

    Priority access to previews of new Dyson technology, events and offers. 

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    Please see our Accessibility Statement for more information.

    Expert advice. 7 days a week.

    Freephone and live chat. Open 8am - 8pm Monday to Friday, 8am - 6pm Saturday and Sunday.

  • Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.co.uk or contact 0800-298-0298 if you would like further help, or to see the information in an alternative format.

    Please see our Accessibility Statement for more information.

    Free Dyson parts and labour

    Replacement parts or repairs if something goes wrong during your guarantee period. 

  • Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.co.uk or contact 0800-298-0298 if you would like further help, or to see the information in an alternative format.

    Please see our Accessibility Statement for more information.

    Hassle-free replacement

    If we can’t repair your machine, we’ll replace it while it's under guarantee. Fast. 

We don’t stop caring about our machines once they’re yours. Activating your guarantee allows us to give you a tailored, complementary, direct service for your machine. Even after your guarantee has ended, we’ll still be on hand to help.