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Dyson DC01 vacuum (Grey/Yellow)-
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Fitting the belt
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More help required
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Troubleshooting
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Pick up issues
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Strong suction
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Issue resolved
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How to fit the belt
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Issue not resolved, please speak to our Customer Support Team
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Check Cleaner head
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Check duct, bin and cyclone
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Washing the filters - video
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Washing the filters - step by step
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Issue not resolved, please speak to our Customer Support Team
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Weaker than usual
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Power or electrical issue
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No power
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Less than two hours
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Pick up issues
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Wash the filters
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More than two hours
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Issue not resolved, please speak to our Customer Support Team
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The Brush bar is not spinning on the floor tool
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Unusual smell
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Issue not resolved, please speak to our Customer Support Team
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Damp or musty smell
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Wash the filter
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Visible issue
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Issue not resolved, please speak to our Customer Support Team
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Spitting out dust
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Machine won't stand upright
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Check the Cleaner head
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Unusual noise
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Grating or grinding noise
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Whistle noise
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Remove the filters
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Issue not resolved, please speak to our Customer Support Team
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Check the bin and cyclone
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Check duct flap, wand and hose
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Check the Cleaner head
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How to assemble your Dyson machine
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Issue resolved
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How to attach the accessories
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How to carry your Dyson machine
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Serial number location
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User guide
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Emptying the bin
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Cleaning the bin and cyclone
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Washing the filters
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Washing the filter - step by step
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Popular queries
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
We need a little more information to help us solve your issue.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
Further help
Dyson DC01 vacuum (Grey/Yellow)