Support | Troubleshooting

Popular queries

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But our Customer Support Team will be able to solve your problem.

Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

You might need a replacement part.

It looks like the Turbine Head is not working. You can solve this by ordering a new one below.

Turbine Head

Part no. 911566-04

Replacement turbine head.

£60.00

Turbine Head

Part no. 911566-04

Replacement turbine head.

£60.00

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

You might need a replacement part.

It looks like the Cyclone is not working. You can solve this by ordering a new one below.

Cyclone

Part no. 915437-03

Replacement cyclone for your Dyson vacuum cleaner.

£37.50

Cyclone

Part no. 915437-03

Replacement cyclone for your Dyson vacuum cleaner.

£37.50

Out of stock.

£37.50

Keep me updated

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

You might need a replacement part.

It looks like the Hose is not working. You can solve this by ordering a new one below.

Hose

Part no. 918555-01

Replacement hose for your Dyson vacuum cleaner.

£37.50

Hose

Part no. 918555-01

Replacement hose for your Dyson vacuum cleaner.

£37.50

Out of stock.

£37.50

Keep me updated

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

You might need a replacement part.

It looks like the Wand handle is not working. You can solve this by ordering a new one below.

Wand handle

Part no. 917276-05

Replacement wand handle for your Dyson vacuum cleaner.

£19.00

Wand handle

Part no. 917276-05

Replacement wand handle for your Dyson vacuum cleaner.

£19.00

Out of stock.

£19.00

Keep me updated

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

You might need a replacement part.

It looks like the Turbine Head is not working. You can solve this by ordering a new one below.

Turbine Head

Part no. 911566-04

Replacement turbine head.

£60.00

Turbine Head

Part no. 911566-04

Replacement turbine head.

£60.00

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

You might need a replacement part.

It looks like the Bin is not working. You can solve this by ordering a new one below.

Bin

Part no. 915438-02

Replacement bin for your Dyson vacuum cleaner.

£24.50

Bin

Part no. 915438-02

Replacement bin for your Dyson vacuum cleaner.

£24.50

Out of stock.

£24.50

Keep me updated

You might need a replacement part.

It looks like the Combination tool is not working. You can solve this by ordering a new one below.

Combination tool

Part no. 918068-02

Replacement combination tool for your Dyson vacuum cleaner.

£25.00

Combination tool

Part no. 918068-02

Replacement combination tool for your Dyson vacuum cleaner.

£25.00

Out of stock.

£25.00

Keep me updated

You might need a replacement part.

It looks like the Cyclone is not working. You can solve this by ordering a new one below.

Cyclone

Part no. 915437-03

Replacement cyclone for your Dyson vacuum cleaner.

£37.50

Cyclone

Part no. 915437-03

Replacement cyclone for your Dyson vacuum cleaner.

£37.50

Out of stock.

£37.50

Keep me updated

You might need a replacement part.

It looks like the Extension tube is not working. You can solve this by ordering a new one below.

Extension tube

Part no. 917260-01

Replacement extension hose for your Dyson vacuum cleaner.

£27.50

Extension tube

Part no. 917260-01

Replacement extension hose for your Dyson vacuum cleaner.

£27.50

Out of stock.

£27.50

Keep me updated

You might need a replacement part.

It looks like the Hose is not working. You can solve this by ordering a new one below.

Hose

Part no. 918555-01

Replacement hose for your Dyson vacuum cleaner.

£37.50

Hose

Part no. 918555-01

Replacement hose for your Dyson vacuum cleaner.

£37.50

Out of stock.

£37.50

Keep me updated

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

You might need a replacement part.

It looks like the Post filter is not working. You can solve this by ordering a new one below.

Post filter

Part no. 915219-03

Replacement post filter for your Dyson vacuum cleaner.

£85.00

Post filter

Part no. 915219-03

Replacement post filter for your Dyson vacuum cleaner.

£85.00

Out of stock.

£85.00

Keep me updated

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

You might need a replacement part.

It looks like the Stair tool is not working. You can solve this by ordering a new one below.

Stair tool

Part no. 914417-01

Replacement stair tool for your Dyson vacuum cleaner.

£25.00

Stair tool

Part no. 914417-01

Replacement stair tool for your Dyson vacuum cleaner.

£25.00

You might need a replacement part.

It looks like the Turbine Head is not working. You can solve this by ordering a new one below.

Turbine Head

Part no. 911566-04

Replacement turbine head.

£60.00

Turbine Head

Part no. 911566-04

Replacement turbine head.

£60.00

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

You might need a replacement part.

It looks like the Extension tube is not working. You can solve this by ordering a new one below.

Extension tube

Part no. 917260-01

Replacement extension hose for your Dyson vacuum cleaner.

£27.50

Extension tube

Part no. 917260-01

Replacement extension hose for your Dyson vacuum cleaner.

£27.50

Out of stock.

£27.50

Keep me updated

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

You might need a replacement part.

It looks like the Post filter cover is not working. You can solve this by ordering a new one below.

Post filter cover

Part no. 917588-02

Replacement post filter cover for your Dyson vacuum cleaner.

£10.00

Post filter cover

Part no. 917588-02

Replacement post filter cover for your Dyson vacuum cleaner.

£10.00

Out of stock.

£10.00

Keep me updated

You might need a replacement part.

It looks like the Hose is not working. You can solve this by ordering a new one below.

Hose

Part no. 918555-01

Replacement hose for your Dyson vacuum cleaner.

£37.50

Hose

Part no. 918555-01

Replacement hose for your Dyson vacuum cleaner.

£37.50

Out of stock.

£37.50

Keep me updated

We need a little more information to help us solve your issue.

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

Further help

DC26 Multi Floor vacuum

Let's get your machine working.

Popular queries

Pick up issue

Damp or musty smell

We need a little more information to help us solve your issue.

We need a little more information to help us solve your issue.

We need a little more information to help us solve your issue.

We need a little more information to help us solve your issue.

You might need a replacement part.

Turbine Head

We need a little more information to help us solve your issue.

You might need a replacement part.

Cyclone

We need a little more information to help us solve your issue.

We need a little more information to help us solve your issue.

We need a little more information to help us solve your issue.

You might need a replacement part.

Hose

We need a little more information to help us solve your issue.

We need a little more information to help us solve your issue.

You might need a replacement part.

Wand handle

We need a little more information to help us solve your issue.

You might need a replacement part.

Turbine Head

We need a little more information to help us solve your issue.

We need a little more information to help us solve your issue.

We need a little more information to help us solve your issue.

We need a little more information to help us solve your issue.

We need a little more information to help us solve your issue.

You might need a replacement part.