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Dyson Cool AM01 Desk fan 12 Inch (Silver/Iron) Let's get your machine working.

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Cleaning your Dyson machine

Wipe the loop amplifier and base with a dry or damp cloth.

WARNING: Do not use detergents or polish.

How to clean the Dyson AM01 fan.

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Test airflow

Switch the machine on.

When in the ‘on’ position the ON/OFF button should have a blue LED light surround.

How to turn on the Dyson AM01 fan.

Turn the airflow control knob to full lock in a clockwise and then anti-clockwise direction, whilst testing the airflow.

How to change the fan speed on the Dyson AM01 fan.

Has this resolved the problem?

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our team on 0800 298 0298.

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

We need a little more information to help us solve your issue.

Please contact our customer service team on 0800 298 0298.

No power

Check that the household electrics are on.

Change the fuse in the machine's plug.

Check the plug and power cord for signs of damage.

Try the machine in a different plug socket.

Has this resolved the problem?

Check the loop amplifier

Remove the loop amplifier by holding the base firmly and turning anti-clockwise to unlock.

How to remove the loop amplifier from the Dyson AM01 fan.

Test the machine with the loop amplifier removed. If the noise still occurs, this suggests it is an issue with the motor.

Refit the loop amplifier turning clockwise, ensuring that there are no gaps.

How to fit the loop amplifier on the Dyson AM01 fan.

Has this resolved the problem?

Test the airflow power

AM01 is intended for use as a desktop fan.

The fan has a strong, smooth airflow when switched on. The airflow should be strong enough to lift a sheet of newspaper past 45 degrees.

Hold a newspaper approximately 2 meters (6' 6'') away from the product with the airflow control dial turned to maximum.

The paper test for the Dyson AM01 fan.

Does the newspaper lift beyond 45 degrees?

Check the feet are attached correctly

Ensure all the feet are attached to the base of the machine.

Place the fan on a flat, non-slip surface.

Before switching on, please make sure the fan is positioned so that the airflow or oscillation is not obstructed.

Press the Oscillation button to start and stop the fan turning.

How to toggle the oscillation on the Dyson AM01 fan.

Has this resolved the problem?

Please ensure the correct button is being pressed.

On/Off

How to turn on the Dyson AM01 fan.

Oscillation

How to toggle the oscillation on the Dyson AM01 fan.

Airflow

How to change the fan speed on the Dyson AM01 fan.

Has this resolved the problem?

Plug the machine back in and retest.

Has this resolved the problem?

Wipe the machine

In most cases, smell can be caused by a build up of dust around the loop.

Wipe the machine with a soft dry cloth prior to use and this may eliminate the smell.

How to clean the Dyson AM01 fan.

Has this resolved the problem?

Test the machine

This issue can occur if the machine is running and the power is cut e.g. plug pulled out, power cut etc.

Unplug the machine for at least 5 seconds or until the LED goes out.

Plug the machine back in and retest.

Has this resolved the problem?

Test the machine

This issue can occur if the machine is running and the power is cut e.g. plug pulled out, power cut etc.

Unplug the machine for at least 5 seconds or until the LED goes out.

Plug the machine back in and retest.

Has this resolved the problem?

Reset the machine

Unplug the machine for at least 5 seconds or until the LED goes out.

Plug the machine back in and retest.

Has this resolved the problem?

Check the loop amplifier

If this is the first use, please remove the clear film.

Remove the loop amplifier by holding the base firmly and turning anti-clockwise to unlock.

How to remove the loop amplifier from the Dyson AM01 fan.

Refit the loop amplifier turning clockwise, ensuring that there are no gaps.

How to fit the loop amplifier on the Dyson AM01 fan.

Has this resolved the problem?

Ensure that the machine is on a flat stable surface.

Push the base firmly and check for any damage or obstructions to the runners on the Main body assembly.

Retest the machine.

Has this resolved the problem?

Ensure that the machine is on a flat stable surface.

Push the base firmly and check for any damage or obstructions to the runners on the Main body assembly.

Retest the machine.

Has this resolved the problem?

Assembling your Dyson machine

Remove clear film surrounding the Main body before use.

Removal of packaging from around the main body of the Dyson AM01 fan.

Lower the loop amplifier onto the base, aligning the arrows. Once aligned, turn the loop amplifier clockwise to lock.

How to remove the loop amplifier from the Dyson AM01 fan.

Is there anything else we can help you with?

Serial number location

The serial number can be found on the base of the machine.

Where to locate the serial number on the Dyson AM01 fan.

Is there anything else we can help you with?

Please open the PDF for the user guide.

Is there anything else we can help you with?

Remove clear film surrounding the Main body before use.

Removal of packaging from around the main body of the Dyson AM01 fan.

Plug the Dyson in and switch ON at the wall. Note: Before switching on, please make sure the heater is positioned so that the airflow or oscillation is not obstructed. Ensure that the machine is placed on a stable solid surface.

Turn the machine on using the ON/OFF button on the machine.

How to adjust airflow

Turn the airflow control dial clockwise to full lock, to give maximum airflow.

How to change the fan speed on the Dyson AM01 fan.

Is there anything else we can help you with?

How to use oscillating control

Press the Oscillation button to start and stop the fan turning.

How to toggle the oscillation on the Dyson AM01 fan.

Is there anything else we can help you with?

How to use the tilt function

Push the base firmly to tilt forward or backwards for the required airflow angle.

How to tilt the Dyson AM01 fan.

Is there anything else we can help you with?