Support | Troubleshooting

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

You might need a replacement part.

It looks like the Main body is not working. You can solve this by ordering a new one below.

Main body

Part no. 968677-01

Replacement main body for your Dyson vacuum cleaner.

£37.50

Main body

Part no. 968677-01

Replacement main body for your Dyson vacuum cleaner.

£37.50

Out of stock.

£37.50

Keep me updated

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

You might need a replacement part.

It looks like the Charger is not working. You can solve this by ordering a new one below.

Charger

Part no. 967813-01

Replacement charger for your Dyson vacuum cleaner.

£45.00

Charger

Part no. 967813-01

Replacement charger for your Dyson vacuum cleaner.

£45.00

You might need a replacement part.

It looks like the Battery is not working. You can solve this by ordering a new one below.

Battery

Part no. 968670-02

Before purchasing, we recommend you follow our online troubleshooting to ensure a replacement battery is required.

£65.00

Battery

Part no. 968670-02

Before purchasing, we recommend you follow our online troubleshooting to ensure a replacement battery is required.

£65.00

How to install this part

We need a little more information to help us solve your issue.

Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

We need a little more information to help us solve your issue.

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

You might need a replacement part.

It looks like the Battery is not working. You can solve this by ordering a new one below.

Battery

Part no. 968670-02

Before purchasing, we recommend you follow our online troubleshooting to ensure a replacement battery is required.

£65.00

Battery

Part no. 968670-02

Before purchasing, we recommend you follow our online troubleshooting to ensure a replacement battery is required.

£65.00

How to install this part

You might need a replacement part.

It looks like the Battery is not working. You can solve this by ordering a new one below.

Battery

Part no. 968670-02

Before purchasing, we recommend you follow our online troubleshooting to ensure a replacement battery is required.

£65.00

Battery

Part no. 968670-02

Before purchasing, we recommend you follow our online troubleshooting to ensure a replacement battery is required.

£65.00

How to install this part

You might need a replacement part.

It looks like the Battery is not working. You can solve this by ordering a new one below.

Battery

Part no. 968670-02

Before purchasing, we recommend you follow our online troubleshooting to ensure a replacement battery is required.

£65.00

Battery

Part no. 968670-02

Before purchasing, we recommend you follow our online troubleshooting to ensure a replacement battery is required.

£65.00

How to install this part

You might need a replacement part.

It looks like the Battery is not working. You can solve this by ordering a new one below.

Battery

Part no. 968670-02

Before purchasing, we recommend you follow our online troubleshooting to ensure a replacement battery is required.

£65.00

Battery

Part no. 968670-02

Before purchasing, we recommend you follow our online troubleshooting to ensure a replacement battery is required.

£65.00

How to install this part

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

You might need a replacement part.

It looks like the Battery is not working. You can solve this by ordering a new one below.

Battery

Part no. 968670-02

Before purchasing, we recommend you follow our online troubleshooting to ensure a replacement battery is required.

£65.00

Battery

Part no. 968670-02

Before purchasing, we recommend you follow our online troubleshooting to ensure a replacement battery is required.

£65.00

How to install this part

You might need a replacement part.

It looks like the Battery is not working. You can solve this by ordering a new one below.

Battery

Part no. 968670-02

Before purchasing, we recommend you follow our online troubleshooting to ensure a replacement battery is required.

£65.00

Battery

Part no. 968670-02

Before purchasing, we recommend you follow our online troubleshooting to ensure a replacement battery is required.

£65.00

How to install this part

You might need a replacement part.

It looks like the Battery is not working. You can solve this by ordering a new one below.

Battery

Part no. 968670-02

Before purchasing, we recommend you follow our online troubleshooting to ensure a replacement battery is required.

£65.00

Battery

Part no. 968670-02

Before purchasing, we recommend you follow our online troubleshooting to ensure a replacement battery is required.

£65.00

How to install this part

You might need a replacement part.

It looks like the Battery is not working. You can solve this by ordering a new one below.

Battery

Part no. 968670-02

Before purchasing, we recommend you follow our online troubleshooting to ensure a replacement battery is required.

£65.00

Battery

Part no. 968670-02

Before purchasing, we recommend you follow our online troubleshooting to ensure a replacement battery is required.

£65.00

How to install this part

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

You might need a replacement part.

It looks like the Bin is not working. You can solve this by ordering a new one below.

Bin

Part no. 967699-01

Replacement bin for your Dyson vacuum cleaner.

£39.00

Bin

Part no. 967699-01

Replacement bin for your Dyson vacuum cleaner.

£39.00

How to install this part

You might need a replacement part.

It looks like the Main body is not working. You can solve this by ordering a new one below.

Main body

Part no. 968677-01

Replacement main body for your Dyson vacuum cleaner.

£37.50

Main body

Part no. 968677-01

Replacement main body for your Dyson vacuum cleaner.

£37.50

Out of stock.

£37.50

Keep me updated

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

You might need a replacement part.

It looks like the In-car charger is not working. You can solve this by ordering a new one below.

In-car charger

Part no. 967837-02

Plugs into a standard 12V lighter socket for charging in your car, caravan or boat.

£60.00

In-car charger

Part no. 967837-02

Plugs into a standard 12V lighter socket for charging in your car, caravan or boat.

£60.00

You might need a replacement part.

It looks like the Bin is not working. You can solve this by ordering a new one below.

Bin

Part no. 967699-01

Replacement bin for your Dyson vacuum cleaner.

£39.00

Bin

Part no. 967699-01

Replacement bin for your Dyson vacuum cleaner.

£39.00

How to install this part

You might need a replacement part.

It looks like the Cyclone is not working. You can solve this by ordering a new one below.

Cyclone

Part no. 967698-17

Replacement cyclone for your Dyson vacuum cleaner.

£45.00

Cyclone

Part no. 967698-17

Replacement cyclone for your Dyson vacuum cleaner.

£45.00

How to install this part

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

You might need a replacement part.

It looks like the Pre-filter is not working. You can solve this by ordering a new one below.

Pre-filter

Part no. 965661-01

Replacement pre-filter for your Dyson vacuum cleaner.

£15.00

Pre-filter

Part no. 965661-01

Replacement pre-filter for your Dyson vacuum cleaner.

£15.00

You might need a replacement part.

It looks like the Combination tool is not working. You can solve this by ordering a new one below.

Combination tool

Part no. 967482-01

Two tools in one – wide nozzle and brush, for quick switching between cleaning and dusting tasks around your home or car.

£25.00

Combination tool

Part no. 967482-01

Two tools in one – wide nozzle and brush, for quick switching between cleaning and dusting tasks around your home or car.

£25.00

You might need a replacement part.

It looks like the Crevice tool is not working. You can solve this by ordering a new one below.

Crevice tool

Part no. 967612-01

Replacement crevice tool for your Dyson cordless vacuum cleaner.

£30.00

Crevice tool

Part no. 967612-01

Replacement crevice tool for your Dyson cordless vacuum cleaner.

£30.00

You might need a replacement part.

It looks like the Wand - Red is not working. You can solve this by ordering a new one below.

Wand - Red

Part no. 967477-03

Wand for your Dyson cordless vacuum cleaner.

£29.00

Wand - Red

Part no. 967477-03

Wand for your Dyson cordless vacuum cleaner.

£29.00

You might need a replacement part.

It looks like the Battery is not working. You can solve this by ordering a new one below.

Battery

Part no. 968670-02

Before purchasing, we recommend you follow our online troubleshooting to ensure a replacement battery is required.

£65.00

Battery

Part no. 968670-02

Before purchasing, we recommend you follow our online troubleshooting to ensure a replacement battery is required.

£65.00

How to install this part

You might need a replacement part.

It looks like the Charger is not working. You can solve this by ordering a new one below.

Charger

Part no. 967813-01

Replacement charger for your Dyson vacuum cleaner.

£45.00

Charger

Part no. 967813-01

Replacement charger for your Dyson vacuum cleaner.

£45.00

You might need a replacement part.

It looks like the Docking station is not working. You can solve this by ordering a new one below.

Docking station

Part no. 967741-01

Replacement dock for your Dyson vacuum cleaner.

£14.50

Docking station

Part no. 967741-01

Replacement dock for your Dyson vacuum cleaner.

£14.50

You might need a replacement part.

It looks like the Main body is not working. You can solve this by ordering a new one below.

Main body

Part no. 968677-01

Replacement main body for your Dyson vacuum cleaner.

£37.50

Main body

Part no. 968677-01

Replacement main body for your Dyson vacuum cleaner.

£37.50

Out of stock.

£37.50

Keep me updated

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

You might need a replacement part.

It looks like the Direct drive cleaner head is not working. You can solve this by ordering a new one below.

Direct drive cleaner head

Part no. 968266-04

Replacement motorhead for your Dyson vacuum cleaner.

£65.00

Direct drive cleaner head

Part no. 968266-04

Replacement motorhead for your Dyson vacuum cleaner.

£65.00

Out of stock.

£65.00

Keep me updated

You might need a replacement part.

It looks like the Brush bar is not working. You can solve this by ordering a new one below.

Brush bar

Part no. 967157-01

Replacement brush bar for your Dyson vacuum cleaner.

£27.50

Brush bar

Part no. 967157-01

Replacement brush bar for your Dyson vacuum cleaner.

£27.50

Out of stock.

£27.50

Keep me updated

You might need a replacement part.

It looks like the V-ball wheel is not working. You can solve this by ordering a new one below.

V-ball wheel

Part no. 966817-01

Replacement v-ball wheel for your Motorhead.

£5.00

V-ball wheel

Part no. 966817-01

Replacement v-ball wheel for your Motorhead.

£5.00

Out of stock.

£5.00

Keep me updated

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

You might need a replacement part.

It looks like the Bin is not working. You can solve this by ordering a new one below.

Bin

Part no. 967699-01

Replacement bin for your Dyson vacuum cleaner.

£39.00

Bin

Part no. 967699-01

Replacement bin for your Dyson vacuum cleaner.

£39.00

How to install this part

You might need a replacement part.

It looks like the Charger is not working. You can solve this by ordering a new one below.

Charger

Part no. 967813-01

Replacement charger for your Dyson vacuum cleaner.

£45.00

Charger

Part no. 967813-01

Replacement charger for your Dyson vacuum cleaner.

£45.00

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

You might need a replacement part.

It looks like the Bin is not working. You can solve this by ordering a new one below.

Bin

Part no. 967699-01

Replacement bin for your Dyson vacuum cleaner.

£39.00

Bin

Part no. 967699-01

Replacement bin for your Dyson vacuum cleaner.

£39.00

How to install this part

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

You might need a replacement part.

It looks like the Bin is not working. You can solve this by ordering a new one below.

Bin

Part no. 967699-01

Replacement bin for your Dyson vacuum cleaner.

£39.00

Bin

Part no. 967699-01

Replacement bin for your Dyson vacuum cleaner.

£39.00

How to install this part

You might need a replacement part.

It looks like the Charger is not working. You can solve this by ordering a new one below.

Charger

Part no. 967813-01

Replacement charger for your Dyson vacuum cleaner.

£45.00

Charger

Part no. 967813-01

Replacement charger for your Dyson vacuum cleaner.

£45.00

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

You might need a replacement part.

It looks like the Cyclone is not working. You can solve this by ordering a new one below.

Cyclone

Part no. 967698-17

Replacement cyclone for your Dyson vacuum cleaner.

£45.00

Cyclone

Part no. 967698-17

Replacement cyclone for your Dyson vacuum cleaner.

£45.00

How to install this part

You might need a replacement part.

It looks like the Docking station is not working. You can solve this by ordering a new one below.

Docking station

Part no. 967741-01

Replacement dock for your Dyson vacuum cleaner.

£14.50

Docking station

Part no. 967741-01

Replacement dock for your Dyson vacuum cleaner.

£14.50

You might need a replacement part.

It looks like the Main body is not working. You can solve this by ordering a new one below.

Main body

Part no. 968677-01

Replacement main body for your Dyson vacuum cleaner.

£37.50

Main body

Part no. 968677-01

Replacement main body for your Dyson vacuum cleaner.

£37.50

Out of stock.

£37.50

Keep me updated

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

Further help

Dyson V7 Motorhead Pro vacuum

Let's get your machine working.