
Let's get your machine working.
Dyson AM10 Humidifier fan-
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Replace the battery
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More help required
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Troubleshooting
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Unusual noise
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Gurgling noise
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Replacement part required
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Out of the box issue
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Issue resolved
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Issue not resolved, please speak to our Customer Support Team
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Trickle noise
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Less than 4 tanks
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Issue resolved
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Issue not resolved, please speak to our Customer Support Team
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Performance
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The airspeed won't change
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Test the remote control
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Replace the battery
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Book a repair / transfer to a VSE
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Issue not resolved, please speak to our Customer Support Team
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F code displays
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F1
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Issue resolved
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Confirm machine age
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Issue not resolved, please speak to our Customer Support Team
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Replacement part required
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F2
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F3
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Issue not resolved, please speak to our Customer Support Team
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F4
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Issue not resolved, please speak to our Customer Support Team
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F5
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No mist is visible
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Clear the loop amplifier
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Issue not resolved, please speak to our Customer Support Team
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Airspeed issue
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Clean the machine
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Clear the amplifier
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Weekly maintenance
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Weekly clean
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Power or electrical issue
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Power button flashes 3 times
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Quick start guide
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The machine won't switch on
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The light at the rear of the machine does not illuminate
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Issue not resolved, please speak to our Customer Support Team
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Check machine
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Check the tank
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How to refill the tank
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Water treatment procedure
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Unusual smell
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Monthly clean
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Visible issue
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Can't fit the loop amplifier
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Replacement part required
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Issue not resolved, please speak to our Customer Support Team
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Part broken
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Replacement part required
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Issue not resolved, please speak to our Customer Support Team
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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Water in the tank
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Empty the tank
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Float not moving freely
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Issue not resolved, please speak to our Customer Support Team
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What do the lights mean?
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Mist in wrong direction
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Replacement part required
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Check the loop
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Mist from base of tank
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Issue not resolved, please speak to our Customer Support Team
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Clean the loop
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No fault with machine
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Monthly maintenance
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Weekly maintenance
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Replace the batteries
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Test the Main body controls
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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Algae is growing inside the tank
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Issue not resolved, please speak to our Customer Support Team
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No Display
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Issue not resolved, please speak to our Customer Support Team
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How to use the controls on the machine
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How to empty the water tank
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Know your humidifier
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Machine positioning
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How to position your machine
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Where to position your machine
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How to use the remote control
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Adjust the humidity
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Adjust the airflow
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Set the sleep timer
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How to find the serial number
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How to store the machine
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User guide
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Replace the UV-C emitter
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Replacing the Piezo
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Popular queries
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
We need a little more information to help us solve your issue.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
You might need a replacement part.
It looks like the Remote control is not working. You can solve this by ordering a new one below.
Remote control
Part no. 966569-06
Replacement remote control for your Dyson Humidifier.
£27.50

Remote control
Part no. 966569-06
Replacement remote control for your Dyson Humidifier.
£27.50
£27.50
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
You might need a replacement part.
It looks like the Loop amplifier is not working. You can solve this by ordering a new one below.
Loop amplifier
Part no. 966563-01
Replacement loop amplifier for your Dyson humidifier
£60.00

Loop amplifier
Part no. 966563-01
Replacement loop amplifier for your Dyson humidifier
£60.00
£60.00
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
You might need a replacement part.
It looks like the Piezo is not working. You can solve this by ordering a new one below.
Piezo
Part no. 966684-01
Replacement piezo for your Dyson humidifier.
£55.00

Piezo
Part no. 966684-01
Replacement piezo for your Dyson humidifier.
£55.00
£55.00
How to install this part
You might need a replacement part.
It looks like the Power supply is not working. You can solve this by ordering a new one below.
Power supply
Part no. 966568-07
Replacement power supply for your Dyson humidifier.
£55.00

Power supply
Part no. 966568-07
Replacement power supply for your Dyson humidifier.
£55.00
You might need a replacement part.
It looks like the Remote control is not working. You can solve this by ordering a new one below.
Remote control
Part no. 966569-06
Replacement remote control for your Dyson Humidifier.
£27.50

Remote control
Part no. 966569-06
Replacement remote control for your Dyson Humidifier.
£27.50
£27.50
You might need a replacement part.
It looks like the Water tank is not working. You can solve this by ordering a new one below.
Water tank
Part no. 967272-01
Replacement water tank for your Dyson humidifier.
£55.00

Water tank
Part no. 967272-01
Replacement water tank for your Dyson humidifier.
£55.00
£55.00
You might need a replacement part.
It looks like the UV water reservoir cover is not working. You can solve this by ordering a new one below.
UV water reservoir cover
Part no. 966865-02
Replacement UV water reservoir cover for your Dyson humidifier.
£5.00

UV water reservoir cover
Part no. 966865-02
Replacement UV water reservoir cover for your Dyson humidifier.
£5.00
£5.00
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
Further help
Dyson AM10 Humidifier fan