
Let's get your machine working.
Dyson Airwrap™ styler (Black/Purple)-
Airwrap
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Regular filter maintenance
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Clean the filter - step by step
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More help required
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Not working
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Unusual noise
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Rattle noise
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Issue not resolved, please speak to our Customer Support Team
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Re-fit attachment
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Issue resolved
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Attachments won't fit
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One attachment
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More than one attachment
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Appliance louder than usual
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Wash the filter
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Regular filter maintenance
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Clean the filter
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Deep clean the filter
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Buzzing noise
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Performance
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Using your Dyson Airwrap - step-by-step guide
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Check the attachments
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Performance issues
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Airflow
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Filter removal
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Wash the filter
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Clean the filter
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Temperature
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Power or electrical issue
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The cable is hot
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Check the machine
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Hot cable
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Issue not resolved, please speak to our Customer Support Team
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Clean the filter
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Issue not resolved, please speak to our Customer Support Team
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No power
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Thermal cut out
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Power region
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Check lights
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Select appropriate light
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Regular filter maintenance
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Regular filter maintenance
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Check region voltage
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Won't switch off
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Check electrical supply
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Thermal cut out
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Check which light is appearing
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No light
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Regular filter maintenance
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Unusual smell
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Dusty
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Burning smell
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Visible issue
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Part broken
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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Attachments too hot to touch
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Choose the affected attachment
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Dyson Airwrap™ styler 30mm
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Dyson Airwrap™ styler 40mm
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Multiple attachments
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Firm smoothing brush
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Pre-styling dryer
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Round volumising brush
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Soft smoothing brush
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Lights
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Attachments won't fit
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Attachment damaged
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Attachment damaged
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Attachment damaged
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Attachment damaged
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Smoothing brush bristles
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Replacement part required
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Serial number location
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Issue resolved
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User guide
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Getting started
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Getting started - step-by-step
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What do the lights mean?
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Regular filter maintenance
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Styling tips
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How to use the functions
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How to attach and use accessories
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Dyson Airwrap™ styler 30mm
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Dyson Airwrap™ styler 40mm
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Smoothing brush
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Pre-styling dryer
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Firm smoothing brush
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Round volumising brush
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How to use your appliance abroad
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How to use your appliance
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Cleaning the appliance
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Popular queries
We need a little more information to help us solve your issue.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
We need a little more information to help us solve your issue.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
You might need a replacement part.
It looks like the 30mm Airwrap™ barrels is not working. You can solve this by ordering a new one below.
30mm Airwrap™ barrels
Part no. 969468-01
Replacement barrels for your Dyson Airwrap™
£30.00

30mm Airwrap™ barrels
Part no. 969468-01
Replacement barrels for your Dyson Airwrap™
£30.00
£30.00
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
You might need a replacement part.
It looks like the 40mm Airwrap™ barrels is not working. You can solve this by ordering a new one below.
40mm Airwrap™ barrels
Part no. 969473-01
Replacement barrels for your Dyson Airwrap™
£30.00

40mm Airwrap™ barrels
Part no. 969473-01
Replacement barrels for your Dyson Airwrap™
£30.00
£30.00
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
You might need a replacement part.
Part no. 969758-06
£17.50

Part no. 969758-06
£17.50
£17.50
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
You might need a replacement part.
It looks like the Firm smoothing brush is not working. You can solve this by ordering a new one below.
Firm smoothing brush
Part no. 969480-01
Replacement firm smoothing brush for your Dyson Airwrap™ styler Complete Black/Purple
£30.00

Firm smoothing brush
Part no. 969480-01
Replacement firm smoothing brush for your Dyson Airwrap™ styler Complete Black/Purple
£30.00
£30.00
You might need a replacement part.
It looks like the Pre-styling dryer is not working. You can solve this by ordering a new one below.
Pre-styling dryer
Part no. 969759-02
Takes hair from wet to damp, ready for styling.
£32.00

Pre-styling dryer
Part no. 969759-02
Takes hair from wet to damp, ready for styling.
£32.00
£32.00
You might need a replacement part.
It looks like the Round volumising brush is not working. You can solve this by ordering a new one below.
Round volumising brush
Part no. 969492-01
Replacement round volumising brush for your Dyson Airwrap™
£30.00

Round volumising brush
Part no. 969492-01
Replacement round volumising brush for your Dyson Airwrap™
£30.00
£30.00
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
You might need a replacement part.
It looks like the 30mm Airwrap™ barrels is not working. You can solve this by ordering a new one below.
30mm Airwrap™ barrels
Part no. 969468-01
Replacement barrels for your Dyson Airwrap™
£30.00

30mm Airwrap™ barrels
Part no. 969468-01
Replacement barrels for your Dyson Airwrap™
£30.00
£30.00
You might need a replacement part.
It looks like the 40mm Airwrap™ barrels is not working. You can solve this by ordering a new one below.
40mm Airwrap™ barrels
Part no. 969473-01
Replacement barrels for your Dyson Airwrap™
£30.00

40mm Airwrap™ barrels
Part no. 969473-01
Replacement barrels for your Dyson Airwrap™
£30.00
£30.00
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
You might need a replacement part.
It looks like the Firm smoothing brush is not working. You can solve this by ordering a new one below.
Firm smoothing brush
Part no. 969480-01
Replacement firm smoothing brush for your Dyson Airwrap™ styler Complete Black/Purple
£30.00

Firm smoothing brush
Part no. 969480-01
Replacement firm smoothing brush for your Dyson Airwrap™ styler Complete Black/Purple
£30.00
£30.00
You might need a replacement part.
It looks like the Pre-styling dryer is not working. You can solve this by ordering a new one below.
Pre-styling dryer
Part no. 969759-02
Takes hair from wet to damp, ready for styling.
£32.00

Pre-styling dryer
Part no. 969759-02
Takes hair from wet to damp, ready for styling.
£32.00
£32.00
You might need a replacement part.
It looks like the Round volumising brush is not working. You can solve this by ordering a new one below.
Round volumising brush
Part no. 969492-01
Replacement round volumising brush for your Dyson Airwrap™
£30.00

Round volumising brush
Part no. 969492-01
Replacement round volumising brush for your Dyson Airwrap™
£30.00
£30.00
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
We need a little more information to help us solve your issue.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
Further help
Dyson Airwrap™ styler (Black/Purple)