Let's get your machine working.

We're glad the problem's been solved.

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Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

Main body and cyclone

Part no. 965478-15

Main body and cyclone

Part no. 965478-15

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Main body and cyclone

Part no. 965478-15

Replacement main body and cyclone for your Dyson cordless vacuum cleaner.

£159.00

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We need a little more information to help us solve your issue.

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We need a little more information to help us solve your issue.

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We need a little more information to help us solve your issue.

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We're glad the problem's been solved.

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Bin

Part no. 970050-01

Bin

Part no. 970050-01

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Bin

Part no. 970050-01

Replacement bin for your Dyson vacuum cleaner.

Out of stock

£39.00

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Click-in battery

Part no. 970938-01

Click-in battery

Part no. 970938-01

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Click-in battery

Part no. 970938-01

Additional click in battery for your Dyson cordless vacuum cleaner.

£109.00

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Digital Motorbar™ cleaner head

Part no. 971358-02

Digital Motorbar™ cleaner head

Part no. 971358-02

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Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Digital Motorbar™ cleaner head

Part no. 971358-02

Replacement Digital Motorbar™for your Dyson cordless vacuum cleaner.

Out of stock.

£99.00

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We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

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But our Customer Support Team will be able to solve your problem.

Wand

Part no. 969109-10

Wand

Part no. 969109-10

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Wand

Part no. 969109-10

Replacement wand for your Dyson cordless vacuum cleaner.

Out of stock

£39.00

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Wand

Part no. 969109-10

Wand

Part no. 969109-10

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Wand

Part no. 969109-10

Replacement wand for your Dyson cordless vacuum cleaner.

Out of stock

£39.00

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We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

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We need a little more information to help us solve your issue.

Dyson Floor Dok™

Part no. 971445-01

Dyson Floor Dok™

Part no. 971445-01

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Requested part no.*

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Dyson Floor Dok™

Part no. 971445-01

Free-standing grab-and-go charging dock. Engineered to store your Dyson Outsize™, V15™Detect or V11™ vacuum and tools.

Out of stock.

£100.00

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We need a little more information to help us solve your issue.

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We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Click-in battery

Part no. 970938-01

Click-in battery

Part no. 970938-01

Your machine may be eligible for free replacement parts

Is your machine under warranty?

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DD / MM / YYYY

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Requested part no.*

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Click-in battery

Part no. 970938-01

Additional click in battery for your Dyson cordless vacuum cleaner.

£109.00

Bin

Part no. 970050-01

Bin

Part no. 970050-01

Your machine may be eligible for free replacement parts

Is your machine under warranty?

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Bin

Part no. 970050-01

Replacement bin for your Dyson vacuum cleaner.

Out of stock

£39.00

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Filter

Part no. 970013-03

Filter

Part no. 970013-03

Your machine may be eligible for free replacement parts

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Filter

Part no. 970013-03

Replacement filter for your Dyson cordless vacuum cleaner.

£39.00

Main body and cyclone

Part no. 965478-15

Main body and cyclone

Part no. 965478-15

Your machine may be eligible for free replacement parts

Is your machine under warranty?

Use this form to notify our Customer Support Team. They'll check if your machine is eligible for free replacements and order the right part for you.

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DD / MM / YYYY

Sorry, but this purchase date doesn't look quite right. Please check and try again.

Requested part no.*

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Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Main body and cyclone

Part no. 965478-15

Replacement main body and cyclone for your Dyson cordless vacuum cleaner.

£159.00

Digital Motorbar™ cleaner head

Part no. 971358-02

Digital Motorbar™ cleaner head

Part no. 971358-02

Your machine may be eligible for free replacement parts

Is your machine under warranty?

Use this form to notify our Customer Support Team. They'll check if your machine is eligible for free replacements and order the right part for you.

*Required fields.

First name*

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Address line 1*

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Postcode*

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Example: AB1-UK-ABC1234A

Do you need help locating your serial number?

Purchase date*

DD / MM / YYYY

Sorry, but this purchase date doesn't look quite right. Please check and try again.

Requested part no.*

Additional notes

Thanks! We've received your details

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Return to support home

Sorry - there's been a technical issue

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Contact Dyson Support

Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Digital Motorbar™ cleaner head

Part no. 971358-02

Replacement Digital Motorbar™for your Dyson cordless vacuum cleaner.

Out of stock.

£99.00

Keep me updated See more

Rear edge

Part no. 969330-01

Rear edge

Part no. 969330-01

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DD / MM / YYYY

Sorry, but this purchase date doesn't look quite right. Please check and try again.

Requested part no.*

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Rear edge

Part no. 969330-01

Replacement rear edge for your Dyson cordless vacuum cleaner.

Out of stock.

£14.50

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Part no. 971655-02

Your machine may be eligible for free replacement parts

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Example: AB1-UK-ABC1234A

Do you need help locating your serial number?

Purchase date*

DD / MM / YYYY

Sorry, but this purchase date doesn't look quite right. Please check and try again.

Requested part no.*

Additional notes

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Part no. 971655-02

Out of stock.

Keep me updated See more

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Crevice tool

Part no. 967612-01

Crevice tool

Part no. 967612-01

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First name*

Let's get your machine working.

Let's get your machine working.

Cleaning the lens

Issue resolved

More help required

Troubleshooting

LCD screen

Particle count and graph

Understanding the particle count

Issue resolved

Replacement part required

Battery alerts

Charging the battery

LEDs whilst charging

No power

Replacement part required

Replacement part required

Replacement part required

No LEDs whilst charging

Inspect display

Replacement part required

Replacement part required

Blue flashing LEDs whilst charging

Blockage alert

Check for blockages

Clear the bin

Washing the filter - video

Replacement part required

Washing the filter - step-by-step

Check for blockages

Select floor tool

Fluffy Optic™ cleaner head pulsing

Washing the brush bar

Check inlet

Clear the bin

Washing the filter - video

Washing the filter - step-by-step

Check inlet

Accessory blocked

Check inlet

Clear the bin

High Torque cleaner head

Hair screw tool

Laser Slim Fluffy™ cleaner head

Washing the brush bar

Diagnostic screen

Issue resolved

Unable to exit manually

Replacement part required

Filter attachment alert

Wash the filter - video

Replacement part required

Washing the filter - step by step

Filter wash alert

Unusual noise

Machine is pulsating

Grating or rattle

Test the machine

Check the bin inlet

Replacement part required

Replacement part required

High pitched whistle

Check inlet

High Torque cleaner head

Hair screw tool

Laser Slim Fluffy™ cleaner head

Pick up issues

Blockage light

Digital screen showing alert

Machine is not picking up well

Power or electrical issue

Battery not charging

Replacement part required

The battery alert is showing after a full charge

Cutting out

Issue not resolved, please speak to our Customer Support Team

Run time

Run time inaccurate after removing from charge

Replacement part required

Machine has no power