Skip navigation
Thanks. We've saved your preferences.
You can update your contact preferences at any time in the Keep in touch section of Your Dyson. If you have a Your Dyson account, you can log in below to manage your contact options.

Let's get your machine working.

Dyson V11 Total Clean
See all steps

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

You might need a replacement part.

It looks like the Main body & cyclone is not working. You can solve this by ordering a new one below.

Main body & cyclone

Part no. 965321-01

Replacement main body & cyclone for your Dyson vacuum cleaner.

£119.00

Main body & cyclone

Main body & cyclone

Part no. 965321-01

Replacement main body & cyclone for your Dyson vacuum cleaner.

£119.00

£119.00

We need a little more information to help us solve your issue.

Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

You might need a replacement part.

It looks like the Main body & cyclone is not working. You can solve this by ordering a new one below.

Main body & cyclone

Part no. 965321-01

Replacement main body & cyclone for your Dyson vacuum cleaner.

£119.00

Main body & cyclone

Main body & cyclone

Part no. 965321-01

Replacement main body & cyclone for your Dyson vacuum cleaner.

£119.00

£119.00

You might need a replacement part.

It looks like the Main body & cyclone is not working. You can solve this by ordering a new one below.

Main body & cyclone

Part no. 965321-01

Replacement main body & cyclone for your Dyson vacuum cleaner.

£119.00

Main body & cyclone

Main body & cyclone

Part no. 965321-01

Replacement main body & cyclone for your Dyson vacuum cleaner.

£119.00

£119.00

You might need a replacement part.

It looks like the Click-in battery is not working. You can solve this by ordering a new one below.

Click-in battery

Part no. 970425-01

Additional click in battery for your Dyson vacuum cleaner.

£109.00

Click-in battery

Click-in battery

Part no. 970425-01

Additional click in battery for your Dyson vacuum cleaner.

£109.00

Out of stock.

£109.00

Keep me updated

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

We need a little more information to help us solve your issue.

Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

You might need a replacement part.

It looks like the Hair screw tool is not working. You can solve this by ordering a new one below.

Hair screw tool

Part no. 972213-01

<p>Anti-tangle brush bar removes hair from pet beds, car seats and stairs. Fast. Motor-driven cleaning for smaller spaces.</p> <p>Engineered to fit Dyson V15 Detect™, V11™, Dyson Cyclone V10™ and Dyson V8™ cordless vacuums.</p>

£50.00

Hair screw tool

Part no. 972213-01

<p>Anti-tangle brush bar removes hair from pet beds, car seats and stairs. Fast. Motor-driven cleaning for smaller spaces.</p> <p>Engineered to fit Dyson V15 Detect™, V11™, Dyson Cyclone V10™ and Dyson V8™ cordless vacuums.</p>

£50.00

£50.00

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

You might need a replacement part.

It looks like the Bin is not working. You can solve this by ordering a new one below.

Bin

Part no. 970050-01

Replacement bin for your Dyson vacuum cleaner.

£39.00

Bin

Bin

Part no. 970050-01

Replacement bin for your Dyson vacuum cleaner.

£39.00

Out of stock.

£39.00

Keep me updated

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

You might need a replacement part.

It looks like the Bin is not working. You can solve this by ordering a new one below.

Bin

Part no. 970050-01

Replacement bin for your Dyson vacuum cleaner.

£39.00

Bin

Bin

Part no. 970050-01

Replacement bin for your Dyson vacuum cleaner.

£39.00

Out of stock.

£39.00

Keep me updated

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

You might need a replacement part.

It looks like the Combination tool is not working. You can solve this by ordering a new one below.

Combination tool

Part no. 967482-01

<p>Two tools in one –&nbsp;wide nozzle and brush, for quick switching between cleaning and dusting tasks around your home or car.</p>

£25.00

Combination tool

Combination tool

Part no. 967482-01

<p>Two tools in one –&nbsp;wide nozzle and brush, for quick switching between cleaning and dusting tasks around your home or car.</p>

£25.00

£25.00

You might need a replacement part.

It looks like the Crevice tool is not working. You can solve this by ordering a new one below.

Crevice tool

Part no. 967612-01

Replacement crevice tool for your Dyson cordless vacuum cleaner.

£30.00

Crevice tool

Crevice tool

Part no. 967612-01

Replacement crevice tool for your Dyson cordless vacuum cleaner.

£30.00

£30.00

You might need a replacement part.

It looks like the Main body & cyclone is not working. You can solve this by ordering a new one below.

Main body & cyclone

Part no. 965321-01

Replacement main body & cyclone for your Dyson vacuum cleaner.

£119.00

Main body & cyclone

Main body & cyclone

Part no. 965321-01

Replacement main body & cyclone for your Dyson vacuum cleaner.

£119.00

£119.00

You might need a replacement part.

It looks like the Wall dok™ is not working. You can solve this by ordering a new one below.

Wall dok™

Part no. 970011-02

<p>Wall-mounted dock to recharge your vacuum and tidily store tools.</p>

£19.00

Wall dok™

Wall dok™

Part no. 970011-02

<p>Wall-mounted dock to recharge your vacuum and tidily store tools.</p>

£19.00

£19.00

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

You might need a replacement part.

It looks like the Black wand is not working. You can solve this by ordering a new one below.

Black wand

Part no. 969109-13

£32.00

Black wand

Black wand

Part no. 969109-13

£32.00

Out of stock.

£32.00

Keep me updated

We need a little more information to help us solve your issue.

Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

We need a little more information to help us solve your issue.

Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

You might need a replacement part.

It looks like the Black wand is not working. You can solve this by ordering a new one below.

Black wand

Part no. 969109-13

£32.00

Black wand

Black wand

Part no. 969109-13

£32.00

Out of stock.

£32.00

Keep me updated