Expert help and support, so you’re never without your Dyson.
Dyson Support – Need help?
Watch: Tips, care and quick start guides
Support and troubleshooting for your Dyson machine
No serial number? Identify your machine
Shop genuine parts and accessories
Every genuine Dyson part and accessory is precision engineered to protect your machine’s performance — not just replace.
Signature Dyson support services
Get expert support to keep your machine performing at its best. So you are never without your Dyson.
-
Register your machine
Access handy tips, warranty and support when you register.
-
Dyson Expert Support
Got a question? Get help from our expert team, or consult our AI-powered support.
-
Dyson Concierge
Real‑time support: video guides, unboxing assistance, maintenance and troubleshooting.
-
Dyson Loan Promise
If your Dyson product ever lets you down, we’ll give you an upgrade to use until your machine is fixed.
-
Genuine parts
Dyson parts are precision engineered to keep your machine running at its best.
Seamless support for you and your essentials
-
Your Dyson account
Get more from your machine. Register to unlock your guarantee, manage subscriptions and access support designed around you.
-
MyDyson™ App
Manage your machine at home or on the go. Expert guidance, tailored tips, and proactive care – when you need it.
Frequently asked questions
You can track your delivery in real time using your order details: Track your order
Cleaning your filter helps your machine perform at its best. It maintains airflow, supports efficiency, and keeps it running as intended. Watch on YouTube: How to clean Dyson V11™ and V15™ filters
Flashing lights are your machine’s way of communicating status or alerts. To learn more, visit our Troubleshooting page or chat with our digital assistant.
This can be caused by the connection, power supply, or battery. To learn more, visit our Troubleshooting page or chat with our digital assistant.
Different attachments are engineered for different hair types and styles. View our range of Hair care accessories to learn more.
Can’t find what you’re looking for?
Ask our Dyson digital assistant or get in touch with our support team.
Or, if you’re a professional customer, please see our business support page.
Contact services
Get expert support for your machine, when you need it.
Have your machine’s serial number ready to help us support you faster.
-
Digital assistant
Ask our digital assistant for answers, guidance and troubleshooting – any time. Simply press the purple icon on the bottom right corner of your screen.
-
Phone
0800-298-0298
Our helpline hours:
- 08:00 to 20:00 Monday to Friday
- 08:00 to 18:00 Saturday and Sunday
-
YouTube and social Media
For service, guidance and support videos, visit:
- YouTube: youtube.com/dyson
- Facebook: facebook.com/dyson
