Dyson's Digital Assistant
Use the ‘Digital Assistant’ button in the bottom left of your screen for additional assistance.
Genuine Dyson spare parts and accessories for your machine:
Handheld tool kit
Part No. 913049-01
Contains four Dyson tools, for cleaning every corner of your home and car.
£50.00
Extension hose
Part No. 912700-01
Extends to 1.2m to reach confined spaces such as beneath car seats and behind cabinets.
£25.00
Flexi crevice tool
Part No. 917633-01
Extends and flexes into awkward gaps. Ideal for cleaning between furniture.
£25.00
Stubborn dirt brush
Part No. 918508-01
With stiff bristles for removing mud and dried-in dirt.
£25.00
How to get your Dyson machine working to its full potential.
Rinse under a cold tap until the water runs clear – you don't need any detergents. Leave to dry fully (at least 12 hours) before refitting.
To maintain suction, keep an eye on the bin and empty it as soon as debris reaches the MAX marker.
The service includes labour and spare parts where required (excluding additional accessories and filters), which are guaranteed for 12 months or until service support ends for your machine – whichever is soonest.
Use the ‘Digital Assistant’ button in the bottom left of your screen for additional assistance.
0800 298 0298
Our helpline is open:
8:00am - 8:00pm Monday to Friday
8:00am - 6:00pm Saturday and Sunday
Please fill in your details in full on the Dyson contact form and a Dyson expert will be in touch to offer support.