Dyson's Digital Assistant
Use the ‘Digital Assistant’ button in the bottom left of your screen for additional assistance.
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Genuine Dyson spare parts and accessories for your machine:
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Handheld tool kit
Part No. 913049-01
Contains four Dyson tools, for cleaning every corner of your home and car.
£50.00
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Extension hose
Part No. 912700-01
Extends to 1.2m to reach confined spaces such as beneath car seats and behind cabinets.
£25.00
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Flexi crevice tool
Part No. 917633-01
Extends and flexes into awkward gaps. Ideal for cleaning between furniture.
£25.00
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Stubborn dirt brush
Part No. 918508-01
With stiff bristles for removing mud and dried-in dirt.
£25.00
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How to get your Dyson machine working to its full potential.
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Wash the filter regularly
Rinse under a cold tap until the water runs clear – you don't need any detergents. Leave to dry fully (at least 12 hours) before refitting.
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Don't overfill it
To maintain suction, keep an eye on the bin and empty it as soon as debris reaches the MAX marker.
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The service includes labour and spare parts where required (excluding additional accessories and filters), which are guaranteed for 12 months or until service support ends for your machine – whichever is soonest.
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Phone
0800 298 0298
Our helpline is open:
- 8:00am - 8:00pm Monday to Friday
- 8:00am - 6:00pm Saturday and Sunday
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Email
Please fill in your details in full on the Dyson contact form and a Dyson expert will be in touch to offer support.
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