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Support for your Dyson DC54 Cinetic cylinder vacuum

  • Use our step-by-step tool to solve your machine's problem.

Start troubleshooting

  • Genuine Dyson spare parts and accessories for your machine:

  • Hose

    Part No. 966252-02

    Replacement hose for your Dyson vacuum cleaner.

    £32.00

    Learn more

  • Bin

    Part No. 948652-01

    Replacement bin for your Dyson vacuum cleaner.

    £37.50

    Learn more

  • Extension tube

    Part No. 917260-01

    Replacement extension hose for your Dyson vacuum cleaner.

    £27.50

    Learn more

  • Inlet duct hose

    Part No. 922081-01

    Replacement inlet duct hose for your Dyson vacuum cleaner.

    £3.00

    Learn more
See all spares and accessories

  • How to get your Dyson machine working to its full potential.

  • Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.co.uk or contact 0800-298-0298 if you would like further help, or to see the information in an alternative format.

    Please see our Accessibility Statement for more information.

    Reach up high

    Press the release catch to adjust the extension tube. Listen for the click when it's at the right length.

  • Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.co.uk or contact 0800-298-0298 if you would like further help, or to see the information in an alternative format.

    Please see our Accessibility Statement for more information.

    Don't overfill it

    To maintain suction, keep an eye on the bin and empty it as soon as debris reaches the MAX marker.

See all guides and tips

Dyson DC54 Cinetic cylinder vacuum user manual

Download a PDF version of your Dyson DC54 Cinetic cylinder vacuum user manual

PDF 1.21 MB

  • The service includes labour and spare parts where required (excluding additional accessories and filters), which are guaranteed for 12 months or until service support ends for your machine – whichever is soonest. 

Book a repair

  • Dyson's Digital Assistant

    Use the ‘Digital Assistant’ button in the bottom left of your screen for additional assistance.

    Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.co.uk or contact 0800-298-0298 if you would like further help, or to see the information in an alternative format.

    Please see our Accessibility Statement for more information.

  • Phone

    0800 298 0298
    Our helpline is open:

    • 8:00am - 8:00pm Monday to Friday
    • 8:00am - 6:00pm Saturday and Sunday

    Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.co.uk or contact 0800-298-0298 if you would like further help, or to see the information in an alternative format.

    Please see our Accessibility Statement for more information.

  • Email

    Please fill in your details in full on the Dyson contact form and a Dyson expert will be in touch to offer support.

    Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.co.uk or contact 0800-298-0298 if you would like further help, or to see the information in an alternative format.

    Please see our Accessibility Statement for more information.