Dyson's Digital Assistant
Use the ‘Digital Assistant’ button in the bottom left of your screen for additional assistance.
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Genuine Dyson spare parts and accessories for your machine:
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Pre-filter
Part No. 965661-01
Replacement pre-filter for your Dyson vacuum cleaner.
£12.50
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Battery
Part No. 967810-21
Before purchasing, we recommend you follow our online troubleshooting to ensure a replacement battery is required. Click on Troubleshoot at the top of the page.
£65.00
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Mini Motorhead
Part No. 962748-01
Replacement mini Motorhead for your Dyson vacuum cleaner.
£32.00
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Docking station
Part No. 965876-01
Replacement dock for your Dyson vacuum cleaner.
£14.50
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How to get your Dyson machine working to its full potential.
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Wash the filter regularly
Rinse under a cold tap until the water runs clear – you don't need any detergents. Squeeze out excess water and leave to dry on its side (at least 24 hours) before refitting.
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Don't overfill it
To maintain suction, keep an eye on the bin and empty it as soon as debris reaches the MAX marker.
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The service includes labour and spare parts where required (excluding additional accessories and filters), which are guaranteed for 12 months or until service support ends for your machine – whichever is soonest.
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Phone
0800 298 0298
Our helpline is open:
- 8:00am - 8:00pm Monday to Friday
- 8:00am - 6:00pm Saturday and Sunday
