Dyson's Digital Assistant
Use the ‘Digital Assistant’ button in the bottom left of your screen for additional assistance.
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Genuine Dyson spare parts and accessories for your machine:
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Pre-filter
Part No. 965661-01
Replacement pre-filter for your Dyson vacuum cleaner.
£12.50
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Battery
Part No. 968670-02
Before purchasing, we recommend you follow our online troubleshooting to ensure a replacement battery is required. Click on Troubleshoot at the top of the page.
If you require this part please email us.
Please contact our customer service team via live chat or email.
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Bin
Part No. 967699-01
Replacement bin for your Dyson vacuum cleaner.
£29.00
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Mini motorhead brush bar
Part No. 923903-04
Replacement mini motorhead brush bar for your Dyson vacuum cleaner.
£5.00
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How to get your Dyson machine working to its full potential.
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Wash the filter regularly
Rinse under a cold tap until the water runs clear – you don't need any detergents. Squeeze out excess water and leave to dry on its side (at least 24 hours) before refitting.
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Don't overfill it
To maintain suction, keep an eye on the bin and empty it as soon as debris reaches the MAX marker.
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The service includes labour and spare parts where required (excluding additional accessories and filters), which are guaranteed for 12 months or until service support ends for your machine – whichever is soonest.
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Phone
0800 298 0298
Our helpline is open:
- 8:00am - 8:00pm Monday to Friday
- 8:00am - 6:00pm Saturday and Sunday
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Email
Please fill in your details in full on the Dyson contact form and a Dyson expert will be in touch to offer support.
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