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Support for your Dyson Omni-glide™ vacuum

  • Use our step-by-step tool to solve your machine's problem.

  • Genuine Dyson spare parts and accessories for your machine:

  • Battery

    Part No. 971189-01

    Replacement battery for your Dyson cordless vacuum.

    Out of stock.

    £85.00

    Learn more
  • Filter

    Part No. 965241-01

    Replacement filter for your Dyson cordless vacuum.

    Out of stock.

    £27.50

    Learn more
  • Charger

    Part No. 965254-01

    Charges your vacuum with or without the Docking station

    Out of stock.

    £27.50

    Learn more
  • Bin

    Part No. 965275-01

    Replacement bin for your Dyson vacuum cleaner.

    Out of stock.

    £14.50

    Learn more

  • How to get your Dyson machine working to its full potential.

  • Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.co.uk or contact 0800-298-0298 if you would like further help, or to see the information in an alternative format.

    Please see our Accessibility Statement for more information.

    Washing the filter

    We recommend washing your filter once a month for your vacuum to perform at its best. Your filter should be washed by hand, not in a dishwasher. Watch how to do it quickly and easily.

  • Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.co.uk or contact 0800-298-0298 if you would like further help, or to see the information in an alternative format.

    Please see our Accessibility Statement for more information.

    Emptying the bin

    To maintain suction, it's important to empty the bin before dust or debris reaches the MAX line. Watch how to do it.

  • The service includes labour and spare parts where required (excluding additional accessories and filters), which are guaranteed for 12 months or until service support ends for your machine – whichever is soonest. 

  • Dyson's Digital Assistant

    Use the ‘Digital Assistant’ button in the bottom left of your screen for additional assistance.

    Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.co.uk or contact 0800-298-0298 if you would like further help, or to see the information in an alternative format.

    Please see our Accessibility Statement for more information.

  • Phone

    0800 298 0298
    Our helpline is open:

    • 8:00am - 8:00pm Monday to Friday
    • 8:00am - 6:00pm Saturday and Sunday

    Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.co.uk or contact 0800-298-0298 if you would like further help, or to see the information in an alternative format.

    Please see our Accessibility Statement for more information.

  • Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.co.uk or contact 0800-298-0298 if you would like further help, or to see the information in an alternative format.

    Please see our Accessibility Statement for more information.