Use our step-by-step tool to solve your machine's problem.
How to get your Dyson machine working to its full potential.
How to map your home using the MyDyson™ app
Once your robot learns the layout of your home, you're able to customise its cleaning behaviour instantly. Getting it to clean specific areas you want, in ways that suit you.
How to wash the filter
Microscopic dust can build up on the filter and brush bar, affecting performance. Regular washes are an easy way to prevent this.
To ensure you get the best out of your robot, upgrade to the latest software.
The service includes labour and spare parts where required (excluding additional accessories and filters), which are guaranteed for 12 months or until service support ends for your machine – whichever is soonest.
Dyson's Digital Assistant
Dyson’s Digital Assistant can help. Just click the purple icon at the bottom of the page.