Choose your Dyson Gen5detect™ vacuum

Free next-day delivery

On orders placed before 9pm seven days a week. (Location restrictions apply, please click here for details)

Scheduled delivery

Pick a day and time slot that suits you. Free options available.

Click and collect
 

We’ll deliver your machine to a pick-up location of your choice.

Please note that spares, tools and accessories are dispatched separately and will be delivered within 10 days.

Pay in 3 interest-free instalments with Klarna

-  Apply at checkout and follow simple steps.

-  Minimum order £199.

-  For more information, please see Klarna FAQ page.

Spread the cost with PayPal to suit your budget 

-  Choose a monthly instalment plan with PayPal Credit up to 12 months.

-  Interest rate of 0% p.a.

Apply online at checkout

-  Select instalments at checkout and apply with simple steps.

-  Minimum order £199.

Representative example:

Assumed Credit Limit £1200

Purchase rate 21.9% p.a. (variable)

Representative 21.9% APR (variable)

Subject to Status. Terms and Conditions apply. Dyson Limited is authorised and regulated by the Financial Conduct Authority to act as a credit broker. Dyson Limited is not a lender and operates as a credit broker exclusively for PayPal Credit. PayPal Credit is a trading name of PayPal (Europe) Sarl et Cie, SCA, 22-24 Boulevard Royal, L2449 Luxembourg.

Dyson machines are engineered for continual high performance in normal domestic settings. If a Dyson machine is used in the way it's intended and it breaks down within the guarantee period, it's our responsibility to repair or replace it.

Parts
Includes batteries and select parts for the same length of time as your machine.

Repair
Our technology is built to last. But if something goes wrong, we'll arrange to collect your machine from you free of charge.

Replace
All of our repairs use genuine Dyson parts. If we can’t repair your machine, we’ll replace it for you.

Transfer
If you want to upgrade your vacuum, you can transfer your existing machine and guarantee to someone else.

Any machine purchases made online on dyson.co.uk or in store at a Dyson Demo Store or mall Demo Zone between 24 October and 24 December 2025 can be returned up until 31 January 2026. This extended returns policy does not apply to individual accessories and spare parts sold separately and not purchased together with a machine, for which our standard 35-day returns policy applies. If you purchased any additional accessories bespoke to your model together with your machine within the same order, you may also return these together with the machine and get a refund. If you are returning a machine purchase that included bundled or complimentary accessories, these must also be returned at the same time to qualify for the refund. 

For purchases of any Dyson products from third party retailers the seller’s returns policy applies. 
For purchases made from 25 December 2025 onwards, our normal returns policy will apply.

To return a Dyson.co.uk purchase for a full refund, you need to return the machine between 24/10/25 and 31/01/26. For purchases made at a Dyson Demo Store or Demo Zone, a return must be made within the same period. If you are shipping your return, you must hand it to the carrier on 31/01/26 at the latest to qualify for this promotion. Dyson will pay for return shipping.

To return your machine and any accessories purchased together with it, simply contact our customer service team on 0800 298 0298. 
 
The Dyson outlet's refurbished machines are final sale and are not eligible for returns. They are only eligible for warranty service. If your machine arrives damaged or you have received the wrong product, please contact us.

Intentional cosmetic decoration or modification that may impact a product’s resale, refurbishment, restoration, or usability will void the terms of your product’s warranty and the Dyson return policy.  

All other relevant terms of Dyson’s return policy apply.