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Support for your Dyson Hot+Cool Jet Focus AM09 fan heater

  • Use our step-by-step tool to solve your machine's problem.

Start troubleshooting

  • Genuine Dyson spare parts and accessories for your machine:

  • Remote control

    Part No. 966538-04

    Replacement remote control for your Dyson fan heater.

    £27.50

    Learn more

  • Remote control

    Part No. 966538-01

    Curved and magnetised to store neatly on the machine.

    £27.50

    Learn more

  • Base

    Part No. 966534-02

    Replacement base for your Dyson fan heater.

    £5.00

    Learn more

  • Base

    Part No. 966534-01

    Replacement base for your Dyson fan heater.

    £12.50

    Learn more
See all spares and accessories

  • How to get your Dyson machine working to its full potential.

  • Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.co.uk or contact 0800-298-0298 if you would like further help, or to see the information in an alternative format.

    Please see our Accessibility Statement for more information.

    Adjust the airflow

    Tweak the airflow angle by holding the base and gently adjusting the main body forwards or backwards.

  • Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.co.uk or contact 0800-298-0298 if you would like further help, or to see the information in an alternative format.

    Please see our Accessibility Statement for more information.

    Smooth oscillation

    At the touch of a button, the fan will gently oscillate to heat and cool a wider area.

See all guides and tips

Dyson AM09 fan heater user manual

Download a PDF version of your Dyson AM09 fan heater user manual

PDF 589.45 KB

  • The service includes labour and spare parts where required (excluding additional accessories and filters), which are guaranteed for 12 months or until service support ends for your machine – whichever is soonest. 

Book a repair

  • Dyson's Digital Assistant

    Use the ‘Digital Assistant’ button in the bottom left of your screen for additional assistance.

    Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.co.uk or contact 0800-298-0298 if you would like further help, or to see the information in an alternative format.

    Please see our Accessibility Statement for more information.

  • Phone

    0800 298 0298
    Our helpline is open:

    • 8:00am - 8:00pm Monday to Friday
    • 8:00am - 6:00pm Saturday and Sunday

    Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.co.uk or contact 0800-298-0298 if you would like further help, or to see the information in an alternative format.

    Please see our Accessibility Statement for more information.

  • Email

    Please fill in your details in full on the Dyson contact form and a Dyson expert will be in touch to offer support.

    Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.co.uk or contact 0800-298-0298 if you would like further help, or to see the information in an alternative format.

    Please see our Accessibility Statement for more information.