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Support for your Dyson Pure Cool Link™ tower purifier fan

  • Use our step-by-step tool to solve your machine's problem.

  • Genuine Dyson spare parts and accessories for your machine:

  • Remote control

    Part No. 967400-01

    Replacement remote control for your Dyson Purifier.

    £24.50

    Learn more
  • Glass Hepa & Carbon Filter Retail

    Part No. 970342-01

    Sealed purifier filter with a combined activated carbon and glass HEPA layer. Together, they capture gases and 99.95% of ultrafine particles from the air.³

    Out of stock.

    £65.00

    Learn more
  • Remote control

    Part No. 967400-02

    Replacement remote control for your Dyson Purifier.

    £27.50

    Learn more
  • Foot pads

    Part No. 919938-01

    Replacement foot pads for your Dyson machine.

    £2.50

    Learn more

  • How to get your Dyson machine working to its full potential.

  • How to replace the filter

  • How to replace the battery

Control your Dyson purifier or purifier humidifier – with your voice.¹

  • Amazon Alexa

    Ask Alexa to enable the Dyson skill, to control your Dyson purifier.

  • Google Assistant

    Control all of your connected purifiers with Google. Just say “Hey Google” to get started.

  • Siri Shortcuts

    Connect your Dyson machines to Siri Shortcuts and you’ll be able to control them with your voice, on your Apple device.

¹ Requires a compatible voice service. Voice control excludes lighting. Siri shortcuts not compatible with Dyson robot vacuums.

Google is a trademark of Google LLC.

  • The service includes labour and spare parts where required (excluding additional accessories and filters), which are guaranteed for 12 months or until service support ends for your machine – whichever is soonest. 

  • Dyson's Digital Assistant

    Use the ‘Digital Assistant’ button in the bottom left of your screen for additional assistance.

  • Phone

    0800 298 0298
    Our helpline is open:

    • 8:00am - 8:00pm Monday to Friday
    • 8:00am - 6:00pm Saturday and Sunday