Dyson's Digital Assistant
Use the ‘Digital Assistant’ button in the bottom left of your screen for additional assistance.
Genuine Dyson spare parts and accessories for your machine:
Part No. 965432-01
Sealed HEPA filter made from borosilicate microfibres, pleated hundreds of times, to capture 99.95% of ultrafine particles³ with activated carbon filter to remove gases and odours.
Out of stock.
Part No. 969897-01
Curved and magnetised to store neatly on the machine
£29.00
Part No. 969897-11
Curved and magnetised to store neatly on the machine
Please contact our customer service team via live chat or email.
How to get your Dyson machine working to its full potential.
To ensure optimum air purification performance, we recommend replacing your HEPA+Carbon filter every 12 months.
Select Auto mode and your on-board sensors will intelligently adjust settings according to your air quality. You can also manually select your desired temperature.
Control your Dyson purifier or purifier humidifier – with your voice.¹
Ask Alexa to enable the Dyson skill, to control your Dyson purifier.
Control all of your connected purifiers with Google. Just say “Hey Google” to get started.
Connect your Dyson machines to Siri Shortcuts and you’ll be able to control them with your voice, on your Apple device.
¹ Requires a compatible voice service. Voice control excludes lighting. Siri shortcuts not compatible with Dyson robot vacuums.
Google is a trademark of Google LLC.
The service includes labour and spare parts where required (excluding additional accessories and filters), which are guaranteed for 12 months or until service support ends for your machine – whichever is soonest.
Use the ‘Digital Assistant’ button in the bottom left of your screen for additional assistance.
0800 298 0298
Our helpline is open:
Please fill in your details in full on the Dyson contact form and a Dyson expert will be in touch to offer support.