Use our step-by-step tool to solve your machine's problem.
How to get your Dyson machine working to its full potential.
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How to clean your filter
We recommend cleaning your filter once a month. Watch this short film to learn how.
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How to clean your tension bars
We recommend the diffusers are kept clean, free from debris and hair product residue to keep them functioning effectively.
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The service includes labour and spare parts where required (excluding additional accessories and filters), which are guaranteed for 12 months or until service support ends for your machine – whichever is soonest.
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Dyson's Digital Assistant
Dyson’s Digital Assistant can help. Just click the purple icon at the bottom of the page.
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Phone
0800 298 0298
Our helpline is open:
- 8:00am - 8:00pm Monday to Friday
- 8:00am - 6:00pm Saturday and Sunday
