Dyson's Digital Assistant
Use the ‘Digital Assistant’ button in the bottom left of your screen for additional assistance.
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Genuine Dyson spare parts and accessories for your machine:
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Click-in battery
Part No. 970938-01
Additional click in battery for your Dyson cordless vacuum cleaner.
£85.00
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Charger
Part No. 969350-01
Charges your vacuum with or without the Wall Dock.
£37.50
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Filter
Part No. 970422-01
Replacement filter for your Dyson cordless vacuum.
£32.00
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Bin
Part No. 970423-01
Replacement bin for your Dyson cordless vacuum.
£32.00
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How to get your Dyson machine working to its full potential.
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How to wash the filter
Washing your Dyson filter is quick and easy and keeps your machine performing at its best. Once washed, leave it for at least 24 hours in an area with good airflow, to ensure it's completely dry before returning it to the machine.
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How to charge your machine's battery
It's important to fully charge your new machine before using it for the first time, and after every clean. This is because the battery and monitoring system's algorithm 'learns' over time, and fully charging your machine helps it to more accurately calculate and display remaining run time.
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The service includes labour and spare parts where required (excluding additional accessories and filters), which are guaranteed for 12 months or until service support ends for your machine – whichever is soonest.
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Phone
0800 298 0298
Our helpline is open:
- 8:00am - 8:00pm Monday to Friday
- 8:00am - 6:00pm Saturday and Sunday
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WhatsApp
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