Dyson's Digital Assistant
Use the ‘Digital Assistant’ button in the bottom left of your screen for additional assistance.
Genuine Dyson spare parts and accessories for your machine:
Part No. 970145-02
Before purchasing, we recommend you follow our online troubleshooting to ensure a replacement battery is required. Click on Troubleshoot at the top of the page.
£85.00
Part No. 970013-02
Replacement Filter for your Dyson cordless vacuum.
£32.00
Part No. 967612-01
Designed for precise cleaning around edges and narrow gaps.
£25.00
How to get your Dyson machine working to its full potential.
Washing your Dyson filter is quick and easy and keeps your machine performing at its best. Once washed, leave it for at least 24 hours in an area with good airflow, to ensure it's completely dry before returning it to the machine.
The 'point and shoot' bin emptying mechanism easily and hygienically ejects dirt. Watch how to do it.
The service includes labour and spare parts where required (excluding additional accessories and filters), which are guaranteed for 12 months or until service support ends for your machine – whichever is soonest.
Use the ‘Digital Assistant’ button in the bottom left of your screen for additional assistance.
0800 298 0298
Our helpline is open:
Please fill in your details in full on the Dyson contact form and a Dyson expert will be in touch to offer support.