Dyson's Digital Assistant
Use the ‘Digital Assistant’ button in the bottom left of your screen for additional assistance.
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Genuine Dyson spare parts and accessories for your machine:
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Battery
Part No. 970145-02
Before purchasing, we recommend you follow our online troubleshooting to ensure a replacement battery is required. Click on Troubleshoot at the top of the page.
£85.00
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Filter
Part No. 970013-02
Replacement Filter for your Dyson cordless vacuum.
£32.00
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Crevice tool
Part No. 967612-01
Designed for precise cleaning around edges and narrow gaps.
£25.00
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How to get your Dyson machine working to its full potential.
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Washing the filter
Washing your Dyson filter is quick and easy and keeps your machine performing at its best. Once washed, leave it for at least 24 hours in an area with good airflow, to ensure it's completely dry before returning it to the machine.
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Emptying the bin
The 'point and shoot' bin emptying mechanism easily and hygienically ejects dirt. Watch how to do it.
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The service includes labour and spare parts where required (excluding additional accessories and filters), which are guaranteed for 12 months or until service support ends for your machine – whichever is soonest.
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Phone
0800 298 0298
Our helpline is open:
- 8:00am - 8:00pm Monday to Friday
- 8:00am - 6:00pm Saturday and Sunday
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Email
Please fill in your details in full on the Dyson contact form and a Dyson expert will be in touch to offer support.
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