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Support for your Dyson V15 Detect™ vacuum

  • Use our step-by-step tool to solve your machine's problem.

  • Genuine Dyson spare parts and accessories for your machine:

  • Click-in battery

    Part No. 970938-01

    Additional click in battery for your Dyson cordless vacuum cleaner.

    £85.00

    Learn more
  • Filter

    Part No. 970013-02

    Replacement Filter for your Dyson cordless vacuum.

    Please contact our customer service team via WhatsApp, live chat or phone.

  • Bin

    Part No. 965443-01

    Replacement bin for your Dyson cordless vacuum cleaner.

    Out of stock.

    £32.00

    Learn more
  • Charger

    Part No. 969350-01

    Charges your vacuum with or without the Wall Dock.

    £37.50

    Learn more

  • How to get your Dyson machine working to its full potential.

  • Getting to know your LCD screen

    As you vacuum, a piezo sensor counts and measures the microscopic particles picked up. Results are displayed in a graph on-screen, with particles ranked into four sizes, from 0–500 microns (µm) and above.¹

  • Laser Slim Fluffy™ cleaner head

    Hard floor specialist. 25cm-wide cleaner head with soft nylon and anti-static carbon fibre filaments, removes fine dust from hard floors and narrow gaps. With a low profile to reach further under furniture.

  • The service includes labour and spare parts where required (excluding additional accessories and filters), which are guaranteed for 12 months or until service support ends for your machine – whichever is soonest. 

  • Dyson's Digital Assistant

    Use the ‘Digital Assistant’ button in the bottom left of your screen for additional assistance.

  • Phone

    0800 298 0298
    Our helpline is open:

    • 8:00am - 8:00pm Monday to Friday
    • 8:00am - 6:00pm Saturday and Sunday