Use our step-by-step tool to solve your machine's problem.
Genuine Dyson spare parts and accessories for your machine:
How to keep your Dyson machine working at optimal performance.
-
Connecting to the MyDyson™ app
Watch how to charge your robot and connect to the MyDyson™ app, so you’re ready for your first clean.
-
Setting up your robot
See how to attach your robot’s side sweepers and download the MyDyson™ app, if you haven’t already.
-
The service includes labour and spare parts where required (excluding additional accessories and filters), which are guaranteed for 12 months or until service support ends for your machine – whichever is soonest.
-
Dyson's Digital Assistant
Dyson’s Digital Assistant can help. Just click the purple icon at the bottom of the page.
-
Phone
0800 298 0298
Our helpline is open:
- 8:00am - 8:00pm Monday to Friday
- 8:00am - 6:00pm Saturday and Sunday