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Frequently asked questions

What is Curly to coily light conditioning?

Dyson Chitosan™ Pre-style cream Curly to coily light conditioning is developed for hair that naturally forms spiral curls and ringlets, tighter corkscrew or S-curls, or closely-coiled Z-patterns. Its lighter blend of conditioning agents, including grapeseed and argan oils, is best suited to thinner strands that are easily weighed down by product.

How do I refill?

To refill your Pre-style cream, first remove the lid from your original pump-bottle. Carefully twist the reusable pump to detach the outer sleeve. Hold the inner cartridge and unscrew to remove. 

Unbox the new refill cartridge and remove the screw cap. Attach the screw cap to the used cartridge, and recycle together in your household recycling (check local guidance).

Remove the foil seal on the refill cartridge. Replace the pump and screw back into place. Reattach outer sleeve and lid.

How long does the style hold last?

Dyson Chitosan™ Pre-style cream is engineered for flexible all-day hold, so you can help the styles you love last for longer, even in high humidity.³

Will it work for my hair and how do I select the right variant?

Dyson Chitosan™ Pre-style cream helps lock in flexible hold and prime your hair ready for styling. 

Choosing the right Pre-style cream variant for your hair comes down to two key factors and is based on your natural hair type, regardless of the style(s) you’re looking to achieve.

First, determine your hair shape. Our Pre-style cream is tailored to two groups of hair shapes: straight to wavy, and curly to coily. To find which applies to you, imagine your hair has been washed and left to air-dry. What shape do the majority of the strands take?

Second, decide your conditioning preference. If your hair strands are finer, or your overall hair density thinner, choose a light conditioning formula. If your hair is thicker, in strand diameter and/or density, or is more dry or damaged, you may prefer a rich conditioning formula.

How many pumps of product should I use?

Less is more with our Dyson Chitosan™ range. Our 0.22ml precision dosage pumps have been engineered to deliver the same lightweight textured dosage, pump after pump. We recommend starting with one or two pumps, building more as needed for your hair.

Is the refill recyclable?

Yes, Dyson Chitosan™ refill cartridges are recyclable. The outer sleeve, pump and magnetic cap have been designed for reuse and are not recyclable. 

Do I need to use the Dyson hair care technology to see benefits from the Dyson Chitosan™ Pre-style cream?

Our Dyson Chitosan™ range is compatible with all styling routines, no matter the tool you’re using. 

However, Dyson Chitosan™ Pre-style cream and Post-style serum are the only styling products specifically designed and tested to work with Dyson hair care devices, following the same engineering mindset. So if you already own a Dyson hair care device, or you’re looking to buy one, the Dyson Chitosan™ hair styling range is the perfect partner to help your styles last longer¹, even in high humidity.²

  • 1 vs. untreated hair.
  • 2 Tested at relative 80% humidity.