Dyson's Digital Assistant
Use the ‘Digital Assistant’ button in the bottom left of your screen for additional assistance.
Genuine Dyson spare parts and accessories for your machine:
Glass Hepa & inner Carbon Filter
Part No. 970341-01
Replacement filter for your Dyson purifier humidifier.
Please contact our customer service team via live chat or email.
Remote Control
Part No. 970486-01
Curved and magnetised to store neatly on the machine
£29.00
Water tank
Part No. 965317-01
Replacement water tank for your Dyson purifier humidifier.
£49.00
Power supply
Part No. 970484-02
Power supply for your Dyson purifier humidifier.
£60.00
How to get your Dyson machine working to its full potential.
You can find out how to monitor and replace your Combi filter in our video guide.
The monthly Deep clean cycle eliminates bacteria and limescale throughout your machine's water system. Your machine's LCD screen and the Dyson Link app will let you know when it's time.
The service includes labour and spare parts where required (excluding additional accessories and filters), which are guaranteed for 12 months or until service support ends for your machine – whichever is soonest.
Use the ‘Digital Assistant’ button in the bottom left of your screen for additional assistance.
0800 298 0298
Our helpline is open:
8:00am - 8:00pm Monday to Friday
8:00am - 6:00pm Saturday and Sunday
Please fill in your details in full on the Dyson contact form and a Dyson expert will be in touch to offer support.